Data Center Infrastructure Specialist

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Microsoft Full time

**Job Summary**

As a Data Center Technician at Microsoft, you will be responsible for deploying and maintaining our cloud infrastructure. This includes staging, setting up, and performing hardware deployments, as well as troubleshooting and diagnosing equipment issues.

**Key Responsibilities:**

  • Perform diagnostics and troubleshooting following standard procedures.
  • Replace faulty components with minimal customer and business disruption.
  • Decommission hardware for simple changes and refreshes following standard procedures.
  • Communicate, report, and escalate incidents to appropriate Microsoft data center operations management units.
  • Assist and provide guidance to other technicians to complete challenging or complex tasks.

**Requirements:**

  • High school diploma, GED, or equivalent and basic knowledge of computer hardware and components.
  • 1+ year(s) experience supporting IT equipment or related technology.
  • Ability to work shifts, including shift assignments during non-standard business hours.

**Preferred Qualifications:**

  • 2+ years' experience supporting IT equipment or related technology.
  • Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).

**Benefits:**

  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect


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