VIP Support Specialist
2 months ago
We are seeking a highly skilled and experienced VIP support engineer to join our team at E.C Technology Ltd. as a dedicated resource to provide IT support for all VIP users in our Head office.
Key Responsibilities:- Provide timely and effective IT support for all VIP staff, ensuring minimal disruption to their work.
- Support all types of incidents and service requests, from initial reporting to resolution.
- Collaborate with VIP staff to understand their IT needs and preferences.
- Develop and maintain a deep understanding of our IT systems and applications.
- Stay up-to-date with the latest IT trends and technologies to ensure our VIP users receive the best possible support.
- Higher Diploma in Computer Science or related field.
- At least 4 years of experience in IT support, with a strong background in VIP support.
- Excellent knowledge of PC, mobile, and tablet support, as well as Windows, Apple, and Android operating systems.
- Strong communication and interpersonal skills, with the ability to work independently and as part of a team.
- Experience in the banking or financial services industry is an advantage.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
Please submit your application, including your resume and current salary, to our Human Resources Department by email. All information will be treated in confidence and used solely for recruitment purposes.
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