Business Operations Manager

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time

About AIA International Limited

We're dedicated to creating a healthier, more sustainable future for everyone.

Our goal is to find innovative ways to improve people's lives and the communities they live in. As an Actuary at AIA, you'll be part of a team that's passionate about making a positive impact.

The Role

  • You'll provide professional operation services to Agency, Brokerage, and Bancassurance teams.
  • Act as a connector between Sales Channels and Operation Department, providing technical expertise to resolve operation issues.

Responsibilities:

  • Deliver high-quality operation services to meet business needs.
  • Build strong relationships with agency teams through effective communication and cooperation.
  • Collaborate with colleagues to resolve operation issues efficiently.
  • Analyze enquiry patterns to identify areas for improvement and develop solutions to boost STP rates and reduce pending ratios.
  • Ensure underwriting decisions comply with company rules and guidelines.
  • Support new business initiatives related to regulatory requirements and system automation.
  • Maintain daily operation duties and ensure turnaround times are met.

Requirements:

  • University/College graduate with 6-8 years' experience, or Form 5 graduate with 8-10 years' experience and 5 years in supervisory level.
  • Underwriting knowledge in a life insurance company.
  • Problem-solving and communication skills to effectively underwrite risks.
  • Good leadership and team-building skills.

Career Opportunities

A career with us offers opportunities for growth and development. We help our customers and the community live Healthier, Longer, Better Lives.



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