Business Risk Management Director
1 month ago
A Career with Hang Seng Bank
Hang Seng Bank is committed to delivering exceptional service and excellence in all aspects of our business. Our people are our greatest asset, and we strive to create a dynamic and inclusive work environment that fosters growth and development.
Retail Distribution – Business Risk and Sales Quality
Our Retail Distribution team focuses on providing personalized wealth management and financial services to our customers. With a network of over 270 branches and service outlets, we offer a comprehensive range of products and services to meet the diverse needs of our customers.
Key Responsibilities
- Develop and implement effective business risk management strategies to ensure compliance with regulatory requirements and Group policies.
- Conduct thorough impact analyses and drive the execution of risk management initiatives to enhance sales control effectiveness and performance.
- Communicate strategic directions with stakeholders, including product owners, Risk Compliance, and Legal departments, to ensure alignment with Group and regulatory requirements.
- Ensure all control measures are in place to minimize risk exposure and monitor the effectiveness of internal control systems.
- Provide timely and effective internal/external reporting for reportable incidents.
- Stay up-to-date with relevant Group guidelines and regulatory requirements, and identify their impacts and necessary controls on sales activities in the branch network.
Requirements
- University degree preferred.
- Minimum 5 years' experience in the Financial Services Industry, with previous experience in compliance, audit, risk management, or oversight functions a plus.
- Knowledge of investment and insurance sales processes and relevant compliance requirements, as well as understanding of sales quality, operational, conduct risk, and internal control principles.
- Customer-centric mindset and ability to manage complex interactions effectively.
- Ability to bring divergent ideas to create new and valuable solutions.
- Good problem-solving, interpersonal, and communication skills.
- Strong spreadsheet processing skills.
- Strong self-motivation and ability to work independently.
- Proficiency in both English and Chinese.
Visit our website to learn more about our career opportunities and apply for this role.
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