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Head of Data Centre Infrastructure

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Cyberport Hong Kong Full time

About the Position

As the Head of Data Centre Infrastructure, you will be responsible for leading the development, implementation and maintenance of governance, policy, standards and procedures in connection with data centre management and operations to align with data centre industry standards, regulations, security safeguards and good practices.

You will oversee and manage all aspects of data centre operations, including facilities, infrastructure and IT equipment. You will also manage and maintain contractual agreements associated with data centre operations, evaluate effectiveness and quality of service delivery, manage the relationship with service providers.

Responsibilities

  1. To lead the development, implementation and maintenance of governance, policy, standards and procedures in connection with data centre management and operations to align with data centre industry standards, regulations, security safeguards and good practices.
  2. To oversee and manage data centre facilities including power distribution, cooling, UPS, backup generator power, fire and water leak prevention, HVAC, structured cabling and computing racks.
  3. To oversee and manage IT assets and equipment within data centre including processors, accelerators, network, storage and software stack.
  4. To manage and maintain contractual agreements associated with data centre operations, evaluate effectiveness and quality of service delivery, manage the relationship with service providers.
  5. To monitor, analyse and report operational and security events and alerts; manage and respond data centre incidents and breaches.
  6. To assess and mitigate risks associated with data centre operations to achieve business continuity, security safeguard and operational resilience; develop and maintain emergency response plans such as contingency plans for power outages, natural disasters, cybersecurity breaches and other potential disruptions.
  7. To evaluate the effectiveness and quality of data centre operations, identify areas for improvement and implement corrective actions whenever necessary.

Requirements

  • 10+ years of proven experience as a Data Centre Operation Specialist or similar role in a large scale 24/7 data centre environment.
  • Bachelor's degree or above in computer science, engineering, information and communication technology related fields.
  • Strong expertise in data centre management and operations, preferably in a high-performance computing environment.
  • Proven experience in managing data centre facilities, infrastructure and IT equipment to support high-performance computing systems.
  • Experience in managing contractual agreements associated with data centre operations and maintain relationship with service providers.
  • Experience in managing data centre budgets, asset and inventory management.
  • Familiarity with data centre facility management software, security protection and defence tool sets, IT service management platform to maintain data centre operations.
  • Knowledge of data centre industry standards, regulations, security safeguards and good practices such as Uptime Institute, TIA-942, ISO27001, incident and problem management, business contingency planning, operational resilience and site disaster management.
  • Knowledge of industry-standard interconnects and network fabrics to support high-performance computing systems.
  • Knowledge of high-performance computing software stack components such as compilers, runtime systems, job schedulers, and scientific libraries.
  • Excellent problem-solving abilities to analyse and address complex performance, availability, security and scalability challenges.
  • Ability to adapt to a fast-paced and rapidly evolving technological landscape.
  • Strong communication and collaboration skills to work effectively with cross-functional teams and subject domain experts.
  • Proficiency in written and spoken English and Chinese.