Data Centre Facility Management Professional

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Cyberport Hong Kong Full time

Job Summary

We are seeking a highly skilled and experienced professional to join our team as a Data Centre Facility Management Manager. As a key member of our infrastructure operations team, you will be responsible for ensuring the reliable and secure operations of our data centre infrastructure.

About Cyberport Hong Kong

Cyberport is a leading innovation and technology hub in Hong Kong, providing a unique platform for start-ups, entrepreneurs, and established businesses to connect, collaborate, and grow. We offer a range of innovative products and services that support the development of the digital economy.

Key Responsibilities

  • Oversee, plan, and manage all aspects of data centre facility management and associated operations.
  • Supervise the operations and monitor the performance of data centre facilities, including structural cabling, computer racks, power distribution, cooling systems, fire suppression systems, security systems, sprinkler systems, generators, DCIM, and UPS systems.
  • Develop and maintain policy, standards, and procedures for managing data centre facilities to align with industry standards, frameworks, and good practices.
  • Maintain compliance with relevant safety, environmental, and regulatory standards, including documentation of all procedures and systems.
  • Collaborate with internal and external stakeholders on data centre facility operations to support regular maintenance and upgrade of equipment and its systems.
  • Manage data centre vendors and their contractual agreements, implementing effective measures to improve effectiveness, compliance, and quality of service delivery.
  • Provide technical guidance, training, and support for proper and effective use of data centre facilities.
  • Prepare management information, key matrices, and reports for continuous improvement.

Requirements

  • 5+ years of proven experience as a data centre facility professional, preferably in AI supercomputing or mission-critical data centres.
  • Bachelor's degree or above in building services, electrical engineering, mechanical engineering, or related fields.
  • Proven track record with solid experience in structural cabling, computer racks, power distribution, cooling systems, fire suppression systems, security systems, sprinkler systems, generators, DCIM, and UPS systems.
  • Experience with mission-critical data centre infrastructure and facility maintenance and incident response.
  • Experience in managing and leading a team of data centre facility engineers to maintain and support 7x24 high-availability, reliable, and secure operations of data centres.
  • Understanding of high-performance computing technologies, such as GPU and NPU, and associated facility requirements, including electricity, interconnects, network fabrics, and storage capabilities.
  • Knowledge of data centre liquid cooling technology would be an advantage.
  • Understanding of Uptime standards and TIA-942 design standards for data centre management would be an added advantage.
  • Good problem-solving abilities and ability to analyse and address complex performance and scalability challenges.
  • Ability to adapt to a fast-paced and rapidly evolving technological landscape.
  • Strong communication and collaboration skills to work effectively with cross-functional teams and subject domain experts.
  • Proficiency in written and spoken English and Chinese.
  • Industry-recognised qualifications, such as CDCP and CDFOM, would be desirable.


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