Chief Data Centre Operations Specialist

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China Cyberport Hong Kong Full time

About the Role

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We are seeking a highly experienced Chief Data Centre Operations Specialist to join our team at Cyberport Hong Kong. In this role, you will be responsible for leading day-to-day data centre management and operations to achieve agreed computational performance, scalability, availability, security and energy efficiency.

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  • 10+ years of proven experience as a Data Centre Operation Specialist or similar role in a large scale 24/7 data centre environment
  • Bachelor's degree or above in computer science, engineering, information and communication technology related fields
  • Strong expertise in data centre management and operations, preferably in a high-performance computing environment
  • Proven experience in managing data centre facilities, infrastructure and IT equipment to support high-performance computing systems
  • Experience in managing contractual agreements associated with data centre operations and maintain relationship with service providers
  • Experience in managing data centre budgets, asset and inventory management
  • Familiarity with data centre facility management software, security protection and defence tool sets, IT service management platform to maintain data centre operations
  • Knowledge of data centre industry standards, regulations, security safeguards and good practices such as Uptime Institute, TIA-942, ISO27001, incident and problem management, business contingency planning, operational resilience and site disaster management
  • Knowledge of industry-standard interconnects and network fabrics to support high-performance computing systems
  • Knowledge of high-performance computing software stack components such as compilers, runtime systems, job schedulers, and scientific libraries
  • Excellent problem-solving abilities to analyse and address complex performance, availability, security and scalability challenges
  • Ability to adapt to a fast-paced and rapidly evolving technological landscape
  • Strong communication and collaboration skills to work effectively with cross-functional teams and subject domain experts
  • Proficiency in written and spoken English and Chinese
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Key Responsibilities:

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  • Report to Head of Information and Communication Technology (ICT)
  • Formulate strategy and roadmap to build, deliver and maintain best-in-class data centre environment for supporting high-performance computing systems
  • Develop, implement and maintain governance, policy, standards and procedures in connection with data centre management and operations to align with data centre industry standards, regulations, security safeguards and good practices for hosting high-performance computing systems
  • Serve as a subject matter expert to provide advice on the data centre operations, site selection and technical requirements for hosting high-performance computing systems
  • Oversee, manage and maintain data centre facilities including power distribution, cooling, UPS, backup generator power, fire and water leak prevention, HVAC, structured cabling and computing racks.
  • Oversee, manage and maintain IT assets and equipment within data centre including processors, accelerators, network, storage and software stack
  • Lead day-to-day data centre management and operations to achieve agreed computational performance, scalability, availability, security and energy efficiency
  • Prepare and manage data centre operations budget, track expenses, identify opportunities for cost optimization and review operational costs
  • Collaborate with stakeholders to understand the data centre requirements; stay informed about industry trends, emerging technologies and regulatory requirements to optimise data centre operations
  • Manage and maintain contractual agreements associated with data centre operations, evaluate effectiveness and quality of service delivery, manage the relationship with service providers
  • Monitor, analyse and report operational and security events and alerts; manage and respond data centre incidents and breaches
  • Assess and mitigate risks associated with data centre operations to achieve business continuity, security safeguard and operational resilience; develop and maintain emergency response plans such as contingency plans for power outages, natural disasters, cybersecurity breaches and other potential disruptions
  • Evaluate the effectiveness and quality of data centre operations, identify areas for improvement and implement corrective actions whenever necessary
  • Prepare management information, key performance indicators and reports related to data centre operations to facilitate management decision making
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Requirements:

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  • 10+ years of proven experience as a Data Centre Operation Specialist or similar role in a large scale 24/7 data centre environment
  • Bachelor's degree or above in computer science, engineering, information and communication technology related fields
  • Strong expertise in data centre management and operations, preferably in a high-performance computing environment
  • Proven experience in managing data centre facilities, infrastructure and IT equipment to support high-performance computing systems
  • Experience in managing contractual agreements associated with data centre operations and maintain relationship with service providers
  • Experience in managing data centre budgets, asset and inventory management
  • Familiarity with data centre facility management software, security protection and defence tool sets, IT service management platform to maintain data centre operations
  • Knowledge of data centre industry standards, regulations, security safeguards and good practices such as Uptime Institute, TIA-942, ISO27001, incident and problem management, business contingency planning, operational resilience and site disaster management
  • Knowledge of industry-standard interconnects and network fabrics to support high-performance computing systems
  • Knowledge of high-performance computing software stack components such as compilers, runtime systems, job schedulers, and scientific libraries
  • Excellent problem-solving abilities to analyse and address complex performance, availability, security and scalability challenges
  • Ability to adapt to a fast-paced and rapidly evolving technological landscape
  • Strong communication and collaboration skills to work effectively with cross-functional teams and subject domain experts
  • Proficiency in written and spoken English and Chinese
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About Us

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Cyberport is a digital technology hub and innovation community that has been driving the growth of Hong Kong's tech industry since its establishment in 2000. Our mission is to foster a vibrant ecosystem that connects innovators, entrepreneurs, startups, and corporations to drive digital transformation and create new business opportunities.

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How to Apply

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If you are a motivated and experienced professional looking for a new challenge, please submit your resume, stating present and expected salary, and available date, along with a brief introduction outlining why you would be a great fit for this role. We look forward to hearing from you

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