Enterprise Technology Services Specialist

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Avature Full time

We are seeking a highly skilled and experienced Global Financial Support Expert to join our Enterprise Technology Services team in Hong Kong. As a key member of the team, you will play a vital role in maintaining technological stability and mitigating financial risk for our clients across their Bloomberg solutions and workflows.

Your primary responsibility will be to service the production needs of our customers, working as part of a global team of financial technology support specialists. You will be strategically focused on the overall customer experience and develop strong relationships with them, from handling production support issues through to proactive engagements with existing clients.

You will be supporting a variety of technologies and data specifications between Bloomberg and external systems, including FIX, XML, MQ, and APIs. You will work closely with our engineers, solutions architects, and product development teams to uncover opportunities, manage production releases, and position enhancements.

Key responsibilities include analyzing and troubleshooting issues for our global client's production environments, examining root causes, and offering timely solutions while working directly with customers and internal stakeholders. You will also partner with Engineering and Product teams to design and implement future system and product changes, preventing production incidents and outages.

In addition, you will work with Account Management in our electronic trading and regulatory businesses to provide proactive engagements with our client base. You will ensure a smooth life-cycle experience when clients move from project implementation to production support.

The ideal candidate is passionate about delivering excellent service and empowered by a collaborative spirit. You must be naturally curious, a strong problem solver who doesn't shy away from taking on new challenges and thrive on change. You should be a great teammate and someone clients can count on every day.

Requirements include a minimum 3 years of working experience in a client-facing role, supporting financial markets trading/connectivity solutions. Demonstrated experience in some or all of the following areas is required: FIX, Middleware (e.g., MQ), TCPIP, SFTP, Web APIs, Unix/Linux, Scripting (e.g., Perl, Python), Data Transformation. Fluency in Mandarin and English is essential for seamless facilitation of intricate technical exchanges with stakeholders.

Demonstrated ability in multi-tasking, time management, and prioritizing in a fast-paced environment is necessary. Experience with client relationship management, exposure to Broker/Dealers, Exchanges, Hedge Funds, or Regulatory Reporting requirements, and expertise in Data Transformation using ETL tools or transformation languages are desirable.



  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Classy Wheeler Limited is a leading provider of enterprise management solutions. We are seeking a skilled Enterprise Technology Specialist to join our team. The successful candidate will be responsible for providing system support and troubleshooting to end-users, performing system testing, preparing technical documentation, and assisting in ad hoc projects...


  • Hong Kong, Central and Western District, Hong Kong SAR China Avature Full time

    Enterprise Technology Services - Application Support Specialist (E-trading and Regulatory) - Hong Kong Location: Hong Kong Business Area: Sales and Client Service Ref #: 10041036 Description & Requirements Bloomberg delivers critical information in a world where information matters. We give influential decision makers in business, finance and government...


  • Hong Kong, Central and Western District, Hong Kong SAR China Avature Full time

    At Bloomberg, we're passionate about delivering critical information in a world where information matters. We give influential decision makers in business, finance and government an edge by connecting them to a dynamic network of news, people and ideas.Our Enterprise Technology team is trusted with the design, delivery, and ongoing support for firms wishing...


  • Hong Kong, Central and Western District, Hong Kong SAR China Avature Full time

    At Avature, we're seeking a talented Enterprise Technology Services specialist to join our team. In this critical role, you'll play a vital part in maintaining the technological stability and mitigating financial risk for our clients across their Bloomberg solutions and workflows.As a member of our global team of financial technology support specialists,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Avature Full time

    Enterprise Technology - Integration Specialist - Hong Kong Location: Hong Kong Business Area: Sales and Client Service Ref #: 10041528 Description & Requirements Bloomberg delivers critical information in a world where information matters. We give influential decision makers in business, finance and government an edge by connecting them to a dynamic network...


  • Hong Kong, Central and Western District, Hong Kong SAR China Pinpoint Asia Full time

    OverviewPinpoint Asia is a leading specialist firm for technology recruitment, headquartered in Hong Kong. We help companies hire smarter and job seekers get closer to their career aspirations.Job DescriptionWe are seeking an exceptional IT Infrastructure Director to lead our enterprise services team. As a key member of our organization, you will be...


  • Hong Kong, Central and Western District, Hong Kong SAR China Avature Full time

    Are you passionate about providing top-notch technical support to our clients? Do you have a keen eye for detail and a talent for troubleshooting complex issues? We're looking for a skilled Enterprise Technology Services Expert to join our team at Bloomberg!Company Overview:We're a leading provider of financial data and analytics, serving influential...


  • Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    Job OverviewMass Transit Railway is seeking an Enterprise Technology Director to lead our team of system analysts and developers in managing implementation projects for financial planning, budgeting, and supply chain management.The successful candidate will have a strong background in implementing large-scale ERP systems, particularly for financial and...


  • Hong Kong, Central and Western District, Hong Kong SAR China HKT Enterprise Solutions Full time

    Company OverviewHKT Enterprise Solutions is a leading provider of IT solutions to enterprise customers. We are committed to delivering high-quality solutions that meet the evolving needs of our clients.Job DescriptionThe successful candidate will be responsible for delivering IT infrastructure and system implementation services to enterprise customers. This...


  • Hong Kong, Central and Western District, Hong Kong SAR China HKT Enterprise Solutions Full time

    Company OverviewHKT Enterprise Solutions is a leading provider of technology solutions for enterprises. We are committed to delivering innovative and effective solutions that meet the evolving needs of our customers.


  • Hong Kong, Central and Western District, Hong Kong SAR China HKT Enterprise Solutions Full time

    Job SummaryWe are seeking a highly skilled project manager to lead the delivery of IT solutions to our enterprise customers. The successful candidate will be responsible for managing projects from initiation to closure, ensuring timely and within-budget delivery.Developing and implementing project plansCoordinating with cross-functional teamsManaging project...


  • Hong Kong, Central and Western District, Hong Kong SAR China Avature Full time

    Enterprise Data Service Delivery - Technical Support Team Leader - Hong Kong Location: Hong Kong Business Area: Sales and Client Service Ref #: 10040058 Description & Requirements Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the...


  • Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full time

    E.C Technology Ltd. invites highly motivated individuals to apply for the position of IT Service Delivery Specialist.About the RoleThis exciting opportunity will see you working closely with our esteemed VIP clients, delivering world-class IT support services that exceed their expectations.Key ResponsibilitiesServe as a dedicated point of contact for VIP...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    About Classy Wheeler LimitedAt Classy Wheeler Limited, we pride ourselves on being a leading provider of innovative enterprise management solutions. Our company overview encompasses our commitment to delivering exceptional customer service, leveraging cutting-edge technology, and fostering a collaborative work environment. As part of our dynamic team, you...


  • Hong Kong, Central and Western District, Hong Kong SAR China Edison Smart® Full time

    Edison Smart is a global specialist in Smart technology talent solutions, connecting expert technologists with opportunities that drive the 'Industry 4.0' revolution.We are seeking an experienced Enterprise Sales Director to lead our cloud communication solutions business. This role will be responsible for identifying new business opportunities, building a...


  • Hong Kong, Central and Western District, Hong Kong SAR China Avature Full time

    At Avature, we help firms simplify their technology relationships by providing common tools, services, and expertise. As an Integration Specialist, you will be responsible for technical integration between our clients' systems and Bloomberg's world-class applications.Integrations often involve crafting and deploying solutions for clients looking to integrate...


  • Hong Kong, Central and Western District, Hong Kong SAR China ConnectedGroup Full time

    About the Role:We are looking for a seasoned IT Project Specialist to join our team as an Enterprise M365 Specialist. In this role, you will be responsible for leading M365 migration projects and collaborating with cross-functional teams to drive project milestones and deliverables.Responsibilities:Manage M365 migration projects from planning to...


  • Hong Kong, Central and Western District, Hong Kong SAR China Comma Technology Limited Full time

    About Comma Technology LimitedWe are a leading provider of data acquisition solutions for industries such as manufacturing and logistics.Our MissionAt Comma Technology Limited, we aim to provide safe, efficient, and convenient data acquisition solutions that help enterprises streamline their operations and improve productivity.The RoleWe are seeking an...


  • Hong Kong, Central and Western District, Hong Kong SAR China Winson Group Macau 永燊集團 Full time

    We are seeking a talented Enterprise Architecture Specialist to help us build a robust and scalable IT infrastructure at Winson Group Macau 永燊集團. As a senior member of our IT team, you will design and implement architecture solutions that align with our business goals and objectives.Your extensive knowledge of Domain-Driven Design (DDD) and IT...


  • Hong Kong, Central and Western District, Hong Kong SAR China Drake International Hong Kong Full time

    Enterprise Technology Consultant Opportunity Drake International Hong Kong is seeking a highly skilled Enterprise Technology Consultant to lead the design and implementation of our Microsoft 365 solutions. The successful candidate will have a strong background in Microsoft 365, particularly with E5 and E3 licenses, and a deep understanding of Microsoft's...