Lead Analyst, Client Service Expert

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China BNY Full time
About the Role

We are seeking a highly skilled and experienced Lead Analyst, Client Service to join our Client Service Experts team in Hong Kong. As a key member of our team, you will be responsible for supporting multiple complex client accounts and serving as the primary point of contact for day-to-day issues.

Key Responsibilities
  • Support clients with complex operational and technical issues, ensuring requests are met without undue risk to the bank.
  • Apply advanced problem-solving skills and judgement to analyze information and understand client needs.
  • Develop and maintain in-depth knowledge of client issues and needs to contribute to business development efforts.
  • Lead and participate in internal activities and initiatives designed to improve the client experience.
  • Foster deep partnership with operational teams through regular engagement and proactive communication.
Requirements
  • Bachelor's degree or equivalent combination of education and experience.
  • 5-7 years of total work experience, preferably in Custody operational area and/or client services.
  • Ability to converse in Mandarin to liaise with Mandarin speaking clients in greater China region.
About BNY

BNY is a leading global financial services company with a culture that empowers employees to grow and succeed. We are committed to creating an inclusive workplace and have been recognized for our innovation and commitment to diversity and inclusion.

We offer highly competitive compensation, benefits, and wellbeing programs, as well as access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team.



  • Hong Kong, Central and Western District, Hong Kong SAR China BNY Mellon Full time

    About the RoleWe are seeking a highly skilled Lead Analyst, Client Service to join our Client Service Experts team in Hong Kong. As a key member of our team, you will be responsible for supporting multiple complex client accounts and serving as the primary point of contact for day-to-day settlements or cash-related issues.Key ResponsibilitiesApply advanced...


  • Hong Kong, Central and Western District, Hong Kong SAR China BNY Mellon Full time

    About the RoleWe are seeking a highly skilled Lead Analyst, Client Service to join our Client Service Experts team in Hong Kong. As a key member of our team, you will be responsible for supporting multiple complex client accounts and serving as the primary point of contact for day-to-day CA, Income, Class Actions, and Proxy related issues.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China Third Bridge Full time

    About the RoleWe are seeking a highly motivated and organized Associate to join our Client Services Team within the Public Equities & Credit vertical. As an Associate, you will be responsible for driving relationships with our clients and industry experts to deliver exceptional service and support.Key ResponsibilitiesUnderstand client needs and identify...


  • Hong Kong, Central and Western District, Hong Kong SAR China Third Bridge Full time

    Unlock Your Potential as a Client Services AssociateJoin Third Bridge, a leading provider of expert-led research and analysis, as a Client Services Associate. In this exciting role, you will have the opportunity to work with top-tier private equity clients, public equity clients, and consulting clients, providing them with unparalleled access to industry...


  • Hong Kong, Central and Western District, Hong Kong SAR China AlphaSights Full time

    As a Client Service Associate at AlphaSights, you will be the link between our clients and the expert knowledge they seek. Your role will involve working on multiple projects from investors, strategists, and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making.Your responsibilities will include recruiting...


  • Hong Kong, Central and Western District, Hong Kong SAR China CAPCO Full time

    Insurance Consultant | Fund Services ExpertCapco is a global management consultancy specializing in driving transformation across investment banking, securities services, and insurance. We are seeking an Insurance Consultant | Fund Services Expert to join our team in Hong Kong.As an Insurance Consultant | Fund Services Expert, you will play a key role in the...


  • Hong Kong, Central and Western District, Hong Kong SAR China AlphaSights Full time

    About AlphaSightsWe are a global leader in expert knowledge, connecting our clients with niche experts across the world. Our team is comprised of ambitious individuals from diverse backgrounds, working together to drive progress and elevate decision-making.As a Client Service Associate, you will be the link between our clients and the expert knowledge they...

  • Senior System Analyst

    2 months ago


    Hong Kong, Central and Western District, Hong Kong SAR China The Career Works Limited Full time

    Job Title: Senior System AnalystAbout The Career Works Limited:We are a leading recruitment agency specializing in IT and finance placements. Our team of experts is dedicated to finding the best talent for our clients.Job Description:We are seeking a highly skilled Senior System Analyst to join our client, a commercial bank. As a Senior System Analyst, you...


  • Hong Kong, Central and Western District, Hong Kong SAR China Third Bridge (Hong Kong) Limited Full time

    Job Description:We are seeking a highly motivated and detail-oriented Client Service Associate to join our Public Equities & Credit team at Third Bridge (Hong Kong) Limited. As a Client Service Associate, you will be responsible for building relationships with our Public Equity clients and identifying industry experts who can provide valuable insights and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bauer Kaiser & Co Limited Full time

    Bauer Kaiser & Co Limited is a consultancy firm established and managed by seasoned Human Resources professionals. We specialize in search and selection of executives in various sectors.The RoleAssociate, Client Service, Vietnamese Speaker, Hong KongOur client, a leading information services company, is currently expanding its business and is looking for an...


  • Hong Kong, Central and Western District, Hong Kong SAR China Third Bridge Full time

    Job Title: Client Service AssociateJob Summary:Third Bridge Connections is seeking a highly motivated and organized Client Service Associate to join our team. As a Client Service Associate, you will play a critical role in identifying and connecting industry specialists with our clients, who are top-tier Private Equity Funds, Management Consulting firms, and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Third Bridge Full time

    {"POSITION OVERVIEW": "As a Client Service Associate at Third Bridge, you will be part of our Client Services Team, responsible for identifying and recruiting industry specialists to facilitate consultations between experts and our clients. Your role will involve negotiating and persuading experts to connect with our clients at short notice, while operating...


  • Hong Kong, Central and Western District, Hong Kong SAR China AVOMIND Full time

    About the RoleAs a Client Service Associate at AVOMIND, you will be the link between our clients and the expert knowledge they seek. Your work will be at the heart of what we do, requiring a client-first mindset and the ability to multi-task across parallel workstreams.Key ResponsibilitiesClient Service: Field incoming client briefs and utilize your business...


  • Hong Kong, Central and Western District, Hong Kong SAR China Snaphunt Full time

    The OpportunityWe are seeking a highly motivated and organized Client Service Associate to join our team in Hong Kong. As a key member of our Client Service team, you will be responsible for building and maintaining strong relationships with our clients, identifying their needs, and delivering exceptional service.Key ResponsibilitiesRecruit and manage a...


  • Hong Kong, Central and Western District, Hong Kong SAR China Third Bridge Full time

    Job Title: Client Service AssociateJob Summary:Third Bridge Connections is seeking a highly motivated and organized Client Service Associate to join our team. As a Client Service Associate, you will play a critical role in identifying and connecting industry specialists with our clients, who are top-tier Private Equity Funds, Management Consulting firms, and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Third Bridge Full time

    Job Title: Client Service AssociateJob Summary:Third Bridge Connections is seeking a highly motivated and organized Client Service Associate to join our team. As a Client Service Associate, you will play a critical role in identifying and connecting industry specialists with our clients, who are top-tier Private Equity Funds, Management Consulting firms, and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Third Bridge Full time

    Job Title: Client Service AssociateJob Summary:Third Bridge Connections is seeking a highly motivated and organized Client Service Associate to join our team. As a Client Service Associate, you will play a critical role in identifying and connecting industry specialists with our clients, who are top-tier Private Equity Funds, Management Consulting firms, and...


  • Hong Kong, Central and Western District, Hong Kong SAR China GLG Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Associate to support our Private Equity business in Hong Kong. As an Associate, you will play a critical role in driving our business forward and adding value through close coordination with client-facing team members to fulfill our clients' needs.Key ResponsibilitiesClient Project Support:...


  • Hong Kong, Central and Western District, Hong Kong SAR China Third Bridge Full time

    Job OverviewThird Bridge is a leading provider of industry insights and connections. As a Client Service Associate, you will play a critical role in facilitating consultations between industry specialists and our clients, including top-tier Private Equity Funds and Management Consulting firms.Key ResponsibilitiesAssist the Research team in identifying and...

  • Senior Data Analyst

    3 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full time

    Senior Data Analyst - ESG ExpertBloomberg is seeking a highly skilled Senior Data Analyst to join our ESG team in Hong Kong. As a key member of our team, you will be responsible for delivering accurate and high-quality ESG data to our clients.Key Responsibilities:Maintain and improve ESG data for the Bloomberg Terminal and Enterprise solutionsExpand...