Technical IT Solutions Expert

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China JNL Consulting Limited Full time

Job Overview

JNL Consulting Limited is seeking an experienced IT Support Specialist to join our team.

Key Responsibilities:

  • Migrate systems from Windows 7 to Windows 10 with minimal downtime.
  • Provide first-line support for IT-related issues, troubleshoot hardware/software problems, and ensure seamless user experience.
  • Collaborate with cross-functional teams to deploy and train users on new systems.
  • Create and update technical documentation as needed.

Requirements:

  • University degree in Computer Science, Information Technology, or a related field.
  • Proven experience with Windows migration, particularly from Windows 7 to Windows 10.
  • Excellent troubleshooting skills and a background in helpdesk or technical support.
  • Strong communication skills in English and a customer-oriented mindset.
  • Ability to work independently and collaboratively in a fast-paced environment.

About JNL Consulting Limited

We offer a dynamic and supportive work environment that encourages professional growth and development.



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