Academic Support Associate
5 days ago
About ABC PATHWAYS SCHOOL
We are a reputable institution committed to providing quality education and training. Our team is dedicated to supporting students in their academic journey.
Job Summary
The Student Affair Officer will be responsible for handling general enquiries, enrolling students, maintaining filing systems, and providing after-sales services. This role requires strong communication skills and attention to detail.
Key Responsibilities
- Handle general enquiries about course options and courses offered.
- Enroll students and process payments according to the school's procedures.
- Maintain accurate and up-to-date filing, indexing or record systems.
- Provide excellent customer service and follow up on student enquiries.
- Assist in monitoring student progress and offer support to parents as needed.
- Perform other routine administrative duties as required.
Requirements
To be successful in this role, you should have:
- A minimum of Form 6 or above qualification with relevant working experience in a customer service or related field.
- Excellent command of spoken and written English and Chinese languages.
- Familiarity with Microsoft Office applications (Excel, Word, PowerPoint).
- Strong sense of responsibility and attention to details.
- Good communication skills with a positive attitude.
- Ability to work a standard 5-day week including Saturdays and some Sundays as required.
Benefits
- Enjoy all Public Holidays off
- Performance Bonus
- Monthly and Annual Good Attendance Bonus
- Staff Price on Tuition Fee
- Medical benefits
What We Offer
As a valued member of our team, you will enjoy a range of benefits including performance bonuses, good attendance incentives, medical benefits, and tuition fee discounts.
How to Apply
If you are a motivated individual looking for a new challenge, please submit your application by clicking the 'Apply Now' button below.
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