Data Protection Solutions Specialist

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Bloombase Full time
The Role of a Technical Support Engineer at Bloombase involves delivering exceptional customer experiences through timely and effective technical support. Our ideal candidate is a highly motivated individual with a strong background in computer systems, networking, and storage technologies. In addition to excellent communication skills, the successful candidate will be able to work collaboratively as part of a global team, adapting to changing priorities and deadlines.

A key aspect of this role is the ability to troubleshoot complex technical issues, often working under pressure to meet tight service level agreements. To achieve this, the candidate will need to possess strong analytical and problem-solving skills, coupled with a keen understanding of operating systems, kernel drivers, and network storage protocols. Experience with Linux, Microsoft Windows Server, Unix, AIX, HP-UX, OS400, zOS, Intel, AMD, Arm, MIPS, FPGA, and other relevant technologies is highly desirable.

As a representative of Bloombase, the Technical Support Engineer will interact with customers and partners from around the world, providing expert guidance and support to ensure seamless adoption and usage of our products. This role presents a unique opportunity to gain hands-on experience with cutting-edge technologies, develop your skills and expertise, and make a meaningful contribution to the success of Bloombase.

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