Wholesale Banknotes Operations Manager
4 days ago
CIMB BANK BERHAD is seeking a high calibre professional to join our team as Assistant Manager, Wholesale Banknotes Operations in the Operations Department. We are an established bank with a strong presence in Greater China and North Asia.
We strive to provide the best service to our corporate and institutional clients in the region through our comprehensive product suite from financing, deposits, and treasury products. Our Wholesale Banknotes Department offers a wide range of foreign currency banknote services.
The successful candidate will be responsible for ensuring day-to-day operations are seamless with sufficient resources and updating stakeholders in the event of resource shortages. Additionally, they will assist in drafting policies and procedures that are consistent with regulatory and Bank requirements.
- Ensure day-to-day operations are seamless with sufficient resources and update stakeholders in the event of resource shortages.
- Assist in drafting policies and procedures that are consistent with regulatory and Bank requirements.
- Formulate, drive, and implement process enhancement initiatives to improve operational efficiency and effectiveness.
- Optimize resources based on the operational task of the respective team, including resources required for projects and ad hoc tasks assigned by supervisor.
- Attend to customers' enquiries promptly and diligently in matters related to banknotes trade settlement.
- Perform cash counting and collection during peak season when necessary.
- Assist supervisor to identify and control gaps in the end-to-end process.
The ideal candidate should have an Associate degree/Higher diploma or above with minimum 2 years in banking industry, supply chain management / imports & exports industry, ideally with exposure in banknotes operation management. Proficient in MS Office applications and good command of spoken and written English and Chinese are essential.
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