Strategic Portfolio Director

10 hours ago

Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

**About Hang Seng Bank Limited**

Hang Seng Bank Limited is a leading financial institution in Hong Kong committed to service excellence. We seek high-calibre talent to join our team and contribute to our success.

**Job Summary**

We are seeking a seasoned professional to fill the role of Strategic Portfolio Director - Unsecured Lending and Payment Solutions. This position will be responsible for formulating business plans and pricing strategies to accelerate growth in unsecured lending, domestic and international payment volume, product profitability, risk-adjusted returns, and market share.

**Key Responsibilities**

  • Develop and implement robust business plans and pricing strategies to drive growth in unsecured lending and payment solutions
  • Lead the development of new product features, digital capabilities, sales channels, and innovations to strengthen loan-on-card, personal loans, and payment propositions
  • Steer the design and development of customer-led loan origination and payment journeys and drive digitalization of transactions
  • Devise insight-led acquisition, usage, and retention strategies to grow and sustain relationships with strategic segments throughout the customer lifecycle

**Requirements**

  • Over 15 years of relevant experience in unsecured lending or payments and transactional banking products or similar product and service management within retail banking
  • Experience of product management, organizational leadership, and commercial management of transactional banking products
  • Strong technical knowledge of retail banking products and market/industry review for strategy formulation
  • Demonstrate change leadership and strategic focus with strong growth mindset and passion to champion change and promote innovation
  • Strong customer-centricity focuses to deliver market-leading products, services, and experience to targeted customers
  • Highly effective navigation within a complex matrix environment, governance standards, and regulatory context with agile ways of working and strong engagement with different levels of internal and external stakeholders
  • Strong track record in orchestrating and leading strategy development, business planning, and implementations across multiple business and functional stakeholders to successful completion
  • Seasoned people leadership to engage, motivate, and develop a diverse team; drive strong performance culture with clear aligned direction; build talent pipeline and business bench strength
  • Strong outcomes focus with adaptability, sound judgment, and business insights in decision making, and accountability in delivery
  • University degree in Investment, Business Administration, Banking and Finance or related disciplines
  • Proficiency in both English and Chinese

**Compensation and Benefits**

The estimated salary for this position is HKD 2,500,000 per annum, commensurate with qualifications and experience. In addition to a competitive salary, we offer a comprehensive benefits package including medical insurance, retirement plan, and generous paid time off.

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