Project Management Lead
4 weeks ago
At Prudential plc, we are committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture of diversity and inclusion for our people, customers, and partners. We provide a platform for our people to excel and make an impact, supporting their career ambitions and growth opportunities.
Job Summary:
As a Senior Manager, Projects, you will lead a team of business analysts to drive, manage, and support various projects initiated by Customer Operation and other departments. Your focus will be on enabling and maintaining digital platforms for policy servicing, including digitization projects, data analytics, and production issue handling.
Key Responsibilities:
- Oversee the full project lifecycle, from initiation to post-implementation issues.
- Define and maintain the project roadmap with business stakeholders.
- Manage the backlog of change requests and prioritize with the user community.
- Facilitate regular project meetings and address business, operational, and technical issues.
- Monitor project issues for timely resolution with minimal impact.
- Review project implementation documents for operational systems and workflows.
- Produce progress reports for senior management on project status, risks, and issues.
Requirements:
- Minimum 8 years of project management experience, with at least 4 years in a management-level role.
- Proven ability to lead scalable project delivery.
- Strong experience in UI/UX and testing/quality assurance.
- Proficiency in preparing executive reports and articulating information to top management.
- Proficient in verbal and written English and Chinese, with Mandarin proficiency a plus.
- Knowledge of project management skills and tools.
- Proficiency in Microsoft Office, including Excel, PowerPoint, MS project, Access, Visio.
- Experience in data analysis tools a plus.
What We Offer:
At Prudential plc, we offer a platform for career growth and development, with opportunities for professional and personal growth. We prioritize diversity and inclusion, creating a culture where everyone can thrive. Join us in our mission to be partners for every life and protectors for every future.
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