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Marketing Operations Manager

2 months ago

Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time
About Classy Wheeler Limited

We are a leading telecom carrier and IT solutions company, dedicated to providing innovative solutions to our customers.

Job Summary

We are seeking a highly skilled and experienced Marketing Operations Manager to join our team. The successful candidate will be responsible for monitoring, managing, and maintaining data quality within our marketing database, analyzing marketing and sales data, and developing and maintaining local datamart for reporting and marketing campaign.

Key Responsibilities
  1. Data Management: Monitor, manage, and maintain data quality within the marketing database.
  2. Market Analysis: Analyze marketing and sales data to identify trends and opportunities.
  3. Reporting and Campaign Management: Develop and maintain local datamart for reporting and marketing campaign.
  4. Dashboard Development: Develop dashboard on data visualization application.
Additional Responsibilities
  1. Market Trend Monitoring: Monitor market trend and customer experience.
  2. Customer Loyalty Programs: Design and implement customer loyalty programs utilizing both online and sales channels.
  3. Business Performance Review: Review business and sales performance on a daily basis.
  4. Product Penetration: As product anchor, penetrate services in target segments.
  5. Market Segment Collaboration: As market segment anchor, collaborate with internal channels and drive for business performance improvement independently.
Requirements
  1. Education: Degree in Information System or equivalent.
  2. Analytical Skills: Strong analytical skills.
  3. Data Processing Skills: Strong data processing and ETL skills.
  4. Experience: 5 years of experience with reporting and data analysis.
  5. Technical Skills: Working experience with SQL Server.
  6. Team Player: Team player.
  7. Communication Skills: Great interpersonal and communication skills.