Insurance Support Specialist

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China BOC Group Life Assurance Company Limited Full time
Insurance Support Specialist

We are seeking a highly motivated and organized Insurance Support Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients and internal stakeholders.

Responsibilities:

  • Respond to customer inquiries and provide timely resolutions
  • Assist in the preparation of documents and reports as required
  • Collaborate with internal teams to ensure seamless service delivery
  • Contribute to continuous improvement initiatives and process enhancements

Requirements:

  • Diploma or above in a related field, preferably with a professional insurance qualification
  • At least one year of working experience in life insurance with solid customer relationship management experience
  • Excellent customer-service mindset, effective interpersonal and communication skills

Benefits:

  • A 5-day work week and an attractive remuneration package
  • Excellent training and development opportunities
  • Ongoing support and guidance from experienced colleagues


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