Marketing Operations Professional

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Mox Bank Full time

At Mox Bank, we are looking for a talented Campaign Operations Specialist to join our team.

Job Description:

The successful candidate will be responsible for planning and executing marketing activities that help Mox acquire the right customers and activate them in ways that win their hearts while achieving business objectives.

  • Main Responsibilities:
  • Lead the day-to-day management of the Mox website, from understanding business needs to deploying content and implementing site enhancements.
  • Work closely with the Marketing Technology Squad to supervise and execute various marketing or customer communications on marketing cloud, from journey design to deployment.
  • Support the overall Marketing Team to deliver integrated campaigns in website and direct marketing channels.
  • Provide regular tracking and analysis reports on customer engagement activities and web analytics according to schedule.
  • Contribute to ensuring touch points are consistent with the company's Tone of Voice and compliant with the latest business and regulatory needs.
Requirements:

To be successful in this role, you should have:

  • 2-4 years of experience in Hong Kong, preferably in banking, financials, or fintech sectors.
  • Hands-on experience executing on marketing automation platforms, preferably Salesforce, but others such as Adobe, Emarsys, and Oracle will be considered.
  • Knowledge of basic SQL and HTML is an advantage.
  • A self-starter with attention to detail, comfortable with ambiguity, and a flexible mindset able to work under both fluid and fast-paced business and market environments.


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