System Process Improvement Consultant

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time

The West Kowloon Cultural District Authority seeks a highly skilled Business System Analyst to join their team. As a key member of the organization, this role will be responsible for supporting business operations on commercial applications, analyzing business requirements, and identifying areas for improvement.

Responsibilities and Requirements:
  • Support business operations on commercial applications including Ticketing, Venue and Event Management, and POS.
  • Analyze business requirements and identify areas for improvement.
  • Document application/data flows and collaborate with IT technical teams.
  • Familiarity with Agile or Waterfall project management methodologies.
  • Proficiency in written English and spoken Cantonese; proficiency in Mandarin is an advantage.


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