Support Services Director Opportunity

2 weeks ago


Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

Classy Wheeler Limited is a leading IT consultancy in cloud computing solutions. We are currently seeking a highly experienced and skilled Technical Support Manager to join our team. As a Technical Support Manager, you will be responsible for providing technical support to our customers, maintaining and developing best practices for customer service, and acting as the key subject matter expert for different customers.

Key Requirements
  • Excellent problem-solving skills.
  • Good understanding of support workflows for various vendors.
  • Technical knowledge of Virtualization, Server, SAN Storage, and Backup Solutions.
  • Storage knowledge of any one of Dell/EMC, NetApp, HPE, IBM, etc.
Preferred Qualifications
  • Virtualization knowledge of any of Hyper-V, VMware, Citrix.
  • Backup knowledge of EMC, Veeam, Commvault, Veritas.
  • Server knowledge of any one of HPE, Dell/EMC, Lenovo, etc.


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