Junior Network Infrastructure Technician

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China IPTP Networks Company Limited Full time
About IPTP Networks Company Limited

IPTP Networks Company Limited is an established provider of IT solutions, specialising in network infrastructure support and data centre installations.

Job Profile

We seek a skilled Network Engineer Support Associate who can deliver excellent results in a fast-paced environment. As a key member of our team, you will be involved in various aspects of data centre operations and network infrastructure support.

Key Responsibilities:
  • Collaborate with our team to install and configure network equipment at data centres and client locations.
  • Utilise your expertise to facilitate 'smart hands / remote hands' installation of servers and network equipment at remote co-location facilities.
  • Configure software for various platforms, including Windows, Linux, and VMWare.
  • Perform hardware replacements and upgrades as required by our server and network teams.
  • Develop and maintain relationships with internal stakeholders to ensure effective communication and project coordination.
  • Deliver exceptional customer support, addressing technical queries and issues directly or through collaboration with the Customer Support department.
  • Coordinate equipment transportation between remote co-locations, including packaging and shipping.
  • Maintain accurate records and documentation.
  • Support with ad-hoc tasks as required.
Essential Requirements:
  • Possess a higher diploma or Associate degree in Information Technology, Computer Science, or Networking.
  • Experience working in a data centre environment is desirable.
  • Strong understanding of structured cabling principles, including CAT5, CAT6, and multi-mode/single-mode fibre.
  • Excellent organisational and problem-solving skills.
  • Fluent language skills in English, Cantonese, and Mandarin.
  • Punctuality, responsibility, and a positive attitude are vital.
  • Ability to collaborate with colleagues and adapt to changing circumstances.
  • Flexibility to work variable shifts and occasional business trips.
Benefits Package:
  • Annual leave entitlement.
  • Public holidays.
  • Discretionary bonus scheme.
  • Comprehensive medical insurance.


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