Junior Network Infrastructure Technician
2 days ago
IPTP Networks Company Limited is an established provider of IT solutions, specialising in network infrastructure support and data centre installations.
Job ProfileWe seek a skilled Network Engineer Support Associate who can deliver excellent results in a fast-paced environment. As a key member of our team, you will be involved in various aspects of data centre operations and network infrastructure support.
Key Responsibilities:- Collaborate with our team to install and configure network equipment at data centres and client locations.
- Utilise your expertise to facilitate 'smart hands / remote hands' installation of servers and network equipment at remote co-location facilities.
- Configure software for various platforms, including Windows, Linux, and VMWare.
- Perform hardware replacements and upgrades as required by our server and network teams.
- Develop and maintain relationships with internal stakeholders to ensure effective communication and project coordination.
- Deliver exceptional customer support, addressing technical queries and issues directly or through collaboration with the Customer Support department.
- Coordinate equipment transportation between remote co-locations, including packaging and shipping.
- Maintain accurate records and documentation.
- Support with ad-hoc tasks as required.
- Possess a higher diploma or Associate degree in Information Technology, Computer Science, or Networking.
- Experience working in a data centre environment is desirable.
- Strong understanding of structured cabling principles, including CAT5, CAT6, and multi-mode/single-mode fibre.
- Excellent organisational and problem-solving skills.
- Fluent language skills in English, Cantonese, and Mandarin.
- Punctuality, responsibility, and a positive attitude are vital.
- Ability to collaborate with colleagues and adapt to changing circumstances.
- Flexibility to work variable shifts and occasional business trips.
- Annual leave entitlement.
- Public holidays.
- Discretionary bonus scheme.
- Comprehensive medical insurance.
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