Senior Operations Manager

7 days ago

Hong Kong, Central and Western District, Hong Kong SAR China PASLA Full time

PASLA seeks a Senior Operations Manager to lead the development and implementation of policies and procedures to enhance operational performance. The ideal candidate will have at least 5-8 years of experience in a senior administrative role, preferably in a similar industry or association setting.

Key Responsibilities:
  • Administrative Management
    • Oversee daily operations of administrative functions, ensuring efficiency and effectiveness.
    • Develop and implement strategies to improve operational performance.
    • Manage external IT support, website content and subscribers.
    • Arrange, attend and minute all working group calls.
    • Build and develop relationships with regional stakeholders.
  • Accounting
    • Issue invoices to Member Firms and Sponsors.
    • Process payments to suppliers.
    • Maintain operating financial records.
    • Maintain cash book and reconcile to bank statements.
    • Prepare quarterly accounts for management accounts.
    • Prepare year end accounts for audit purposes.
    • Coordinate with external auditors and tax partners.
  • Budgetary Planning
    • Assist in the development and management of our annual budget.
  • Compliance and Company Secretarial
    • Ensure compliance with relevant laws, regulations, and industry standards.
    • Coordinate with our Company Secretary for Company Registry filings.
    • Arrange, attend and minute Executive Committee meetings.
    • Assist Member Firms with paperwork for changing representatives.
  • Human Resources & Payroll
    • Coordinate with payroll partner for monthly payroll, MPF and year end IRD filings.
    • Maintain contracts for employees and contractors.
  • Events & Podcast
    • Work with podcast host to support a pipeline of content from industry-based guests.
    • Work with producer to schedule recordings and launch episodes.
    • Expand reach of podcast content with use of innovative outreach to our membership.
    • Work with executive team for Roundtable, Closed Door and Curated events.
    • Work with conference committee team as they consider content and structure.
    • Work with 3rd party events partner and conference venue(s) as required.
    • Assist in the development and management of our conference budget.
    • Manage contracts with sponsors for all events.
    • Review payment portal(s) and reconcile to receipts.
    Requirements:
    • Bachelor's degree in Accounting, Business Administration, Marketing, or a related field.
    • Minimum of 5-8 years of experience in senior administrative role, preferably in a similar industry or association setting.
    • High level of integrity and professionalism.
    • Strong interpersonal skills with the ability to build rapport, negotiate effectively, and collaborate cross-functionally.
    • Results-oriented, strong problem-solving abilities and a passion for innovation.
    • Highly organised and able to multitask, prioritise tasks, and meet deadlines in a fast-paced environment.
    • Excellent written and verbal communication skills, with meticulous attention to detail.
    • This role may require travel to attend meetings, conferences, and other events.
    • Flexibility in working hours may be necessary to accommodate various stakeholders.
    • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
    • Full right of Employment in Hong Kong without visa sponsorship requirements.

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