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Senior Brand Creative Operations Manager

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Full time

About the Role

The APAC Brand Creative Operations team is a key partner to the Brand Creative team, enabling best-in-class brand storytelling and creative experiences. As a Senior Brand Creative Operations Manager, you will play a critical role in operationalizing the creative process to deliver successful campaigns and initiatives.

Key Responsibilities:

  • Partner with the APAC Creative Director, Operations Managers, and other Operations counterparts to establish operational systems and processes that support the Brand Creative team.
  • Manage projects against the Creative Studio Operating Model, ensuring the team meets gates and deadlines.
  • Oversee day-to-day tasks, including feedback from Creative Leaders and key stakeholders.
  • Deliver Tier 1, 2, and 3 projects and deliverables, ensuring creative response is on brief and within budget.
  • Manage creative partners and content creators working with the studio.
  • Act as an information hub, ensuring creatives have the latest materials and information, and work closely with cross-functional operations partners to enable creative work.
  • Support resource planning, tracking, and reporting.
  • Streamline communication and collaboration with cross-functionals, Regional leads, and individual market leads.

A Day in the Life:

  • Manage and deliver APAC-led campaign projects and deliverables against the APAC GTM calendar.
  • Cross-functional collaboration and risk management to ensure projects are delivered on time.
  • Facilitate, execute, and support the adaptation of global campaigns for APAC markets.
  • Manage external EP from pre-pro to post-production for APAC-led campaigns.
  • Manage ad hoc creative requests through the project management tool.
  • Manage designers' workload and work submission process.
  • Partner with Ops Manager to establish operation systems & GTM process to support delivering best-in-class campaign and creative work.

Qualifications and Requirements:

  • 3-5 years of direct experience in creative teams for large retail e-commerce or creative agency/production experience specific to the apparel/footwear industry.
  • Experience working with external creative and production partners.
  • Positive approach to problem-solving through analytical thinking and operational efficacy.
  • Ability to prioritize multiple projects and tasks, with project changes, and reliably meet deadlines.
  • A genuine passion for brand creative and creative operations.
  • Must be a self-starter, critical thinker, team player, thrive in a fast-paced entrepreneurial environment, organized, detail-oriented, collaborative, and flexible.