Operational Risk Management Leader
4 weeks ago
DBS Bank (Hong Kong) Limited is seeking a seasoned professional to lead our Global Financial Markets (GFM) operational risk management team. As a key member of our leadership team, you will be responsible for ensuring robust risk management practices, regulatory compliance, and operational excellence across our GFM operations.
Key Responsibilities:- Lead and oversee operational risk management of Global Financial Markets and ensure robust risk management practices, regulatory compliance, and operational excellence.
- Advise the business on operational risk management for new products, services, and initiatives and ensure compliance to regulatory requirements.
- Oversee key operational risk management processes including complaint handling, litigation management, AML/fraud monitoring, and personal data protection.
- Strengthen COO office capabilities in control assurance, process management, and governance.
- Analyze regulatory changes and emerging operational risk issues.
- Escalate material issues promptly to senior management and drive root cause analysis and timely follow-up actions.
- Collaborate with Head Office COO and operational risk teams on regional control frameworks, risk culture building, and awareness training.
- Leverage data, automation, and digital tools to enhance productivity.
- Promote collaboration, engagement, and upskilling within local COO office team through projects, cross-learning, and management exposure.
- Minimum 15 years' relevant experience in operational risk management, with strong understanding of regulations and industry best practices.
- Excellent stakeholder management, communication, and leadership skills.
- Analytical, risk management, and problem-solving capabilities.
- Knowledge of operational risk analysis, measurement, and reporting.
- Strong track record in operational risk management and driving operational excellence.
- Familiarity with Hong Kong market and regulatory requirements.
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.
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