Regional IT Domain Director
2 weeks ago
L'OCCITANE Group (B Corp™) is seeking a highly skilled and experienced Regional IT Domain Leader to lead our Retail & CRM Applications team in APAC.
Job Description:This role will focus on leading and taking full responsibility for Retail / CRM / Marketing related applications within the APAC region and has the opportunity to participate in cross-functional projects including but not limited to integration with E-Commerce, ERP, Mobile Apps and data solutions.
The Role:- Take ownership of IT domain for Retail, CRM and Marketing applications
- Proven and solid experience managing similar domain in retail companies
- Essential technical know-how in understanding the latest technology trends in commercial IT
- Support APAC CIO to drive digital transformation in own domain as well as cross domains and on a regional scale
- Manage and coach a team of Project Manager, Business Analysts and Technical Consultant and work together to deliver projects
- Embrace a team of diversity and cultural differences based in different onshore / offshore locations
- Responsible for team resources planning to ensure work efficiency and productivity
- Lead and manage 3rd party vendors to ensure delivery is on time
- Review vendors' deliverables and ability to challenge and raise concerns
- Support APAC CIO in launching RFI/RFP processes on large-scale projects
- Be program/project manager for large-scale projects and lead teams for project delivery
- Organize project steering committees, advise, and review the plan and status of projects
- Track projects risks and decide on corrective measures to minimize impact on cost and delay
- University degree
- 8+ years of experience in working in a Senior Manager/Manager role in developing Retail/CRM/MA Applications from retail, FMCG or related industries
- Solid understanding of process design, methodology and tools
- Experience rolling out large-scale projects in Retail POS, CRM Loyalty or Marketing Automation tools, ideally regional coverage
- Essential functional and technical skills for one of the leading POS (CEGID, Oracle Xstore etc.) and CRM tools (Salesforce, Oracle, SAP)
- Experience of integration with heterogeneous Systems (ERP, E-COM, ESB/API) will be a plus
- Strong collaboration with different stakeholders
- Excellent presentation and communication skills in both written and spoken English, additional Asian language will be beneficial
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Hong Kong, Central and Western District, Hong Kong SAR China L'OCCITANE Group (B Corp™) Full timeRegional IT Domain Leader - Retail & CRM, APAC The Role: This role will focus on leading and taking full responsibility for Retail / CRM / Marketing related applications within the APAC region and has the opportunity to participate in cross-functional projects including but not limited to integration with E-Commerce, ERP, Mobile Apps and data solutions. The...
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