Regional AI Implementation Lead

5 days ago


Hong Kong Island, Hong Kong SAR China HSBC Full time

Job Overview

We are seeking an experienced AI Business Delivery Specialist to join our team and lead the implementation of AI & Data initiatives regionally/globally. As a key member of our Global Payment Solutions Service, you will be responsible for ideating and designing use cases to bring efficiency to Service teams regionally/globally.

  • Main Objectives:
  • To influence product design for a best-in-class end-to-end client experience
  • To able to identify and explore synergies across use cases that makes most sense for AI
  • To project manage AI & Data implementations in line with overall strategy, partner with IT teams
  • To manage content relating to AI & Data in the knowledge management space and develop a framework for information evergreening
  • To assist to produce material for Governance reviews and internal marketing & educational campaigns
  • To be responsible for training and upskilling service teams on new product features


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