Professional Makeup Category Education Specialist

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Dior Full time

Company Overview

Dior, a leading luxury fashion brand, is seeking an experienced Professional Makeup Category Education Specialist to join our Asia Pacific team. As a key member of our education department, you will play a vital role in driving the makeup and fragrance category strategy across Asia Pacific markets.

Job Summary

We are looking for a highly skilled and motivated individual with extensive experience in beauty retail training. The successful candidate will be responsible for developing and implementing training programs, collaborating with cross-functional teams, and ensuring the delivery of high-quality education content to our clients.

Key Responsibilities:

  • Makeup & Fragrance Category Training and BC Specialization Development:
  • Align and coordinate with International Retail Education strategy to ensure the adaptation of axis module, programs, guidelines, and service protocol across Asia Pacific regions.
  • Optimize new counter services, counter tools, and centrally created training materials to provide market-relevant resources.
  • In collaboration with Regional Retail Performance, monitor ASPAC markets' client experience and Dior services at point of sales.
  • Plan and organize annual regional seminar, workshop, and train-the-trainer program.
  • Monitor Axis Training curriculum and support markets in defining action and deployment plans.
  • Cross-functional collaboration to continuously improve quality of materials and address markets' needs.
  • Digital E-Learning Management (Makeup & Fragrance Category):
  • Collaborate with Regional digital learning team to develop relevant digital learning content.
  • Plan digital learning calendar, consult on roll-out plan, communications, and e-learning activities.
  • Monitor MYDIOR KPIs and BC learning.
  • Create engaging digital content and videos following global and regional Axis trends.
  • Annual Seminar Project Management:
  • Work with key stakeholders to organize the annual Axis BC Seminar.
  • Advise on outline, overall rundown, and required resources.
  • Collaborate with host market to ensure smooth logistical and organizational processes.
  • Ensure clear communications with participants pre- and post-seminar.
  • Collect feedback post-seminar and conduct evaluation with key internal stakeholders.

Requirements:

  • Certification or diploma in makeup artistry or a related field is preferred.
  • Minimum 5-8 years of experience in Makeup/Fragrance/Regional beauty retail training, including classroom and digital learning.
  • Fluent written and verbal English; another Asian language is a plus.
  • Demonstrate great facilitation skills and strong participant engagement.
  • Customer-focused mindset and excellent communication skills.
  • Strong strategic thinking, ability to propose innovative ideas, and adapt quickly to changing priorities.
  • Excellent people-oriented skills and proficiency in MS applications, especially Excel, Words, PowerPoint.

Salary: $80,000 - $110,000 per annum, depending on qualifications and experience. Benefits include comprehensive health insurance, paid annual leave, and professional development opportunities. This role requires frequent travel within the Asia Pacific region. If you have a passion for delivering exceptional educational experiences and driving business growth, we encourage you to apply.



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