Client Experience Manager

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time
Improve Customer Satisfaction

We are looking for dedicated professionals to join our team as Senior Customer Service Officers. If you have a passion for improving customer satisfaction, we encourage you to apply.

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Company Overview:

HSBC is a leading global bank with a strong commitment to customer satisfaction. Our goal is to build lasting relationships with our customers and help them achieve their financial goals.

Job Requirements:

As a Senior Customer Service Officer, you will be responsible for improving customer satisfaction ratings. You will need to possess excellent communication and interpersonal skills, as well as the ability to work under pressure and meet deadlines.

Key Responsibilities:

  • Identify areas for improvement in customer satisfaction
  • Develop and implement solutions to improve customer satisfaction
  • Measure and track customer satisfaction ratings

Why Join HSBC?

At HSBC, we offer a dynamic and supportive work environment that encourages teamwork and collaboration. We also provide opportunities for career advancement and professional development.



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