Enterprise Data Service Delivery Team Lead

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Avature Full time

As a Senior Technical Leadership Role at Bloomberg, you will lead from the front a dynamic team of Technical Support Specialists. This team is responsible for providing escalated technical support, understanding client data use cases, managing outages, and working with internal and external stakeholders.

About Us

Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community.

  • We create meaningful relationships with clients by understanding their needs and delivering exceptional end-to-end support from sales and implementation, through their ongoing relationship with Bloomberg.
The Role

You will be responsible for developing a high-performing technical team focused on resolving complex client problems, working closely with our Product team on driving change, identifying client trends, and attending client meetings with a colleague from our Sales or Technical Account Management teams.

Reporting to the regional Head of Service Delivery, you'll bring with you a strong background in leading technology or data SMEs within the financial services space. You're great at maintaining composure under pressure, skilled at flexing your style to suit your audience, and excellent at troubleshooting enterprise infrastructure and data.



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