Associate Director, Investment Advisory

Central, HK

Retail Banking

Regular Employee

Office - Full Time

20 Jan 2025

We are looking for energetic talents with a to-win mindset and strong aspiration to grow a career in the Investment Advisory role. With a good understanding of the financial market and knowledge in various asset classes, the Investment Advisor will work closely with Relationship Managers to provide appropriate overall investment advice to meet the investment needs of our clients. The role requires daily investment advice and high-level sales coverage to both internal and external stakeholders. There will be individual performance expectations, and you will need to maintain operational risk control and compliance. The principal objective of the position is to enhance the relevance of the Bank to the clients, thereby leading to increased share of wallet, revenues, and client experience.

• Awareness and understanding of the SC Private Bank’s business strategy and model appropriate to the role. Strategize and execute sales with disciplined plans to capture business opportunities within the footprint of SCB PvB in HK.
• Drive profitable growth by providing appropriate investment advice to new and existing clients of the bank and Relationship Managers to empower them to engage clients.

• Focus on suitability of investments for a dedicated group of clients; understand client risk appetite, investment preference, and return expectations.
• Liaise with Relationship Managers to produce account plans aimed at developing the client relationship including growth of assets and profitability.
• Provide a tailored portfolio and trading service of relevant and suitable investment solutions.
• Provide timely analysis of market and product information.
• Be capable of addressing multi-asset class product requirements.
• Review client investment portfolios on an annual basis using a sophisticated risk engine.
• Deliver good investment performance commensurate with the clients’ risk and return appetite.
• Timely and accurate execution of client orders.
• Understand specific client issues, including restrictions, to provide optimal solutions.
• Identify opportunities/solutions from the wider SCB group which benefit the clients.
• Act as a trusted investment advisor of choice, e.g., acts as a sounding board for competitor proposals.
• Work with line manager to host internal meetings / huddles for RMs.

Processes
• Timely and accurate dealing of client orders.
• Track and provide regular feedback on processes transactions/solutions to clients.
• Create further client opportunities through high-quality problem resolution.
• Adherence to client investment suitability standards and to Compliance/regulatory requirements.
• Support the continuous improvement of processes to increase operational efficiency and effectiveness.
• Support the effective management of operational risks across the Business and in compliance with applicable internal policies and external laws and regulations at a global level.
• Support the delivery of Business strategy in a safe and well-controlled manner and on an end-to-end basis.
• Ensure sales management and suitability processes are applied appropriately.

People & Talent
• Collaborate with support functions, business partners, and product specialists to deliver One Bank, support cross-selling efforts and referral programs (where applicable), and provide effective client solutions.
• Ensure all in-house training is completed entirely and timely.
• Ensure professional skills and/or knowledge across all investment areas.

Risk Management
• Do what is right to avoid reputational risks and operational losses.
• Understand the risk and control environment within area of responsibility and drive rectification as required.
• Handle customer issues, complaints, and product inquiries on a timely basis in accordance with established procedures.
• Ensure that Risk Management matters that are brought to attention are subject to direct remedial action and/or ensure adequate reporting to the relevant Risk Committees and/or line management.

• Relationship Managers
• Team Leaders
• Platform Managers
• Product Specialists and dedicated functional partners
• Client Service Managers
• Relevant Front office colleagues.

• University graduate, professional qualification including CFA/FRM/CPA would be a plus.
• Minimum 5 years of experience in Finance and Sales, with HKMA/SFC certification.
• Good understanding of Wealth Management Industry, especially in Private Banking.
• Sound knowledge of financial markets and investment products.
• Outstanding communication and presentation skills.
• Strong ability to develop a network of target prospects.
• Understanding and experience in working with business guidelines and compliance policies.
• Proven risk management capabilities.
• Fluent in English, Cantonese, and Mandarin.
• Good Computer Skills; Excel Macro knowledge would be a plus.

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good, is achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle , continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Are better together , we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial, and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum), and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders, and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.
• Being part of an inclusive and values-driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies - everyone feels respected and can realise their full potential.