Strategic Service Delivery Lead

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’). foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like...

A leading consulting firm in Hong Kong is seeking an experienced professional to originate technology services and implement strategic deals. The ideal candidate holds a degree in a relevant field and has at least 7 years of IT experience, including time in the FSI industry. Strong problem-solving, presentation, and communication skills are essential. You...

Job Summary A career as a Service Delivery Manager will provide you with the opportunity to establish and maintain strong relationships with some of the largest insurers, asset managers, corporations and / or government entities as you manage daily client engagement, reporting, and operational performance. You will be critical to our client retention while...

A leading food delivery company is seeking a results-driven Lead Rider Performance Marketing to enhance rider acquisition across multiple markets. The role involves owning digital marketing strategies and leading a team of channel specialists. Candidates should have 8-10 years of experience in growth marketing, a data-driven mindset, and excellent...

A leading service management company in Hong Kong seeks an IT Service Delivery Manager to oversee incident management for production applications, drive vendor performance, and enhance SLA adherence. Ideal candidates will possess a degree in IT or related fields, with 5-8 years of experience in application development and production support. Proficiency in...

We are seeking an A+ calibre Program Manager with a strong technical mindset and a proven track record in system integration program leadership . This role will oversee complex, multi-system integration initiatives across the APAC region, ensuring seamless collaboration between technology, business, and vendor teams. The ideal candidate will combine...

A leading data management solutions provider in Hong Kong seeks an experienced Operations Manager to oversee service delivery and enhance customer satisfaction. The role involves managing client accounts, building strong relationships, and leading a team. Candidates must possess a university degree, at least 5 years of relevant experience, and demonstrate...

A leading global technology company located in Hong Kong seeks a Technical Account Representative (TAM) to mentor customers and ensure effective implementation of Oracle's products. The ideal candidate will manage customer relationships and provide strategic assessments for improvement in IT service delivery, leveraging a strong background in project...

SW9684 |25 Jan 2019 Service Delivery Manager Oversee the service delivery process to ensure all services in scope are delivered and aligned with agreement Monitor, control and support service delivery; ensuring systems, methodologies and procedures are in place and followed Identify, investigate, escalate and resolve major incidents in order to maintain...

A leading food delivery platform in Hong Kong is looking for an experienced Account Manager to enhance relationships with top F&B groups. You will lead joint business planning, optimize performance metrics, and execute marketing campaigns. The ideal candidate has over 5 years of experience in account management, strong communication skills, and proficiency...