Luxury Guest Services

A luxury hotel brand in Hong Kong is seeking an entry-level Pool Attendant to monitor and assist guests at the swimming pool. The successful candidate will perform cleaning duties, ensure guest safety, and provide services like towel distribution. Requirements include a valid certificate from the Hong Kong Life Saving Society and a First Aid and CPR...

A prestigious luxury hotel in Hong Kong is looking for enthusiastic Associates to provide exceptional customer service by checking in and out guests, maintaining departmental standards, and ensuring all tasks are completed seamlessly. Ideal candidates will have 1-3 years of experience in a similar luxury hotel setting, strong proficiency in English,...

A luxury hotel in Hong Kong is seeking a Guest Services Officer to join their Front Office team. The role involves providing exceptional service during check-in and check-out, ensuring guest satisfaction through prompt responses to requests, maintaining accurate guest records, and assisting in daily operations. Ideal candidates will have relevant experience...

A luxury hotel in Hong Kong seeks a professional to handle front desk operations including check-in and check-out procedures. Responsibilities include providing excellent service to guests, assisting with currency exchange, and ensuring data accuracy in hotel systems. Applicants should have a degree in Hospitality Management and at least 2 years of...

A luxury hotel group in Hong Kong is seeking a Senior Spa and Wellness Concierge to enhance guest experiences at their spa and fitness center. The role involves welcoming guests, managing bookings, and promoting services. Ideal candidates will have a background in luxury hospitality and possess excellent communication skills. A passion for guest care and...

Mandarin Oriental, Hong Kong is looking for a Guest Services Officer to join our Front Office team. Mandarin Oriental, Hong Kong is the group’s flagship hotel, and an icon in its own right. Having delighted guests with award-winning service and impressive facilities since 1963, it is the much-loved address for those seeking an exclusive sanctuary in the...

A luxury 5-star hotel in Hong Kong is seeking an Assistant Concierge to provide personalized guest assistance and ensure convenience and comfort for all guests. Responsibilities include overseeing luggage storage and assisting with travel arrangements. Candidates should have at least 3 years of relevant experience in luxury hotels and possess strong...

A luxury hospitality group in Hong Kong is looking for candidates to assist in front office operations, handle guest check in/out, and maintain professional service standards. Applicants should have a Higher Diploma in Hotel Management or a related field, ideally with some experience in luxury hotels or hospitality. Good communication skills in English,...

A luxury hotel in Hong Kong is seeking a customer service representative to respond to guest requests and provide information about local attractions. The ideal candidate has at least one year of experience in a 5-star environment and is trilingual in English, Cantonese, and Mandarin. Strong interpersonal skills and flexibility to work shifts, including...

A leading property development company in Hong Kong seeks a Concierge for a 5-day work week and day shift. This role requires overseeing concierge counters, delivering exceptional customer service to tenants and guests, and supporting marketing events. Candidates must have at least 3 years of experience in luxury hospitality, possess strong interpersonal...