Associate, Change Delivery, Private Banking
3 days ago
Responsibilities Preparation and facilitating Change Delivery Forum meetings, ensuring effective communication of change initiatives to the broader population, Maintaining a comprehensive documentation framework & user portal to support the change management process. As this role covers both HK and Singapore, it is vital that one of the main focuses is to proactively align the business processes, to ensure consistency and enhance efficiency across the two locations. Serving as the secretary for the HK/SG Change Delivery Meeting, responsible for the preparation of meeting agendas, documenting meeting minutes and facilitating a productive discussion during the forums. You will proactively drive the Change Communication Framework by collaborating with Project Leads to develop internal broadcasts and facilitate the Change Communication Forum You will work closely with relevant parties, bridging the communication gaps amongst the function, by understanding what are the challenges on the ground and where are the areas of opportunities the Change team can focus on. Keep abreast of developments within Group and also Local Process Owners, to ensure all relevant topics are covered in Change delivery meetings. User Portal & Documentation Framework: Establish and uphold a robust documentation framework to support all change initiatives, ensuring consistency and accessibility. Qualifications Degree qualified, minimum 5 years of banking experience Experience in supporting change communication is preferred Understanding of private banking service offering and operational process Great attention to details and numbers with excellent knowledge in Excel Excellent interpersonal skills to liaise with all levels and ability to articulate complex matters Self-motivated, mature, patient and able to work under pressure Excellent written and verbal communication skills in English and Chinese Proficiency in MS Excel, PowerPoint and Word is a must What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance , with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation , one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. #J-18808-Ljbffr
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