Japanese Speaking Client Operation Executives/ Supervisor
5 days ago
Japanese Speaking Client Operation Executives/ Supervisor Our client, Travel Servicescompany, is looking for a Client Operation Executives/ Supervisor . (5 days/Work from home ) Responsibilities Assist in ensuring that B2B accounts are established and managed efficiently and effectively. Independently lead and oversee daily operational activities, providing exceptional service to B2B accounts throughout the entire client lifecycle. Collaborate closely with the business development team while fostering strong relationships with clients, third-party partners, and global counterparts. Participate in client meetings as a subject matter expert in operations, offering guidance on optimal program structures and addressing any operational inquiries. Ensure that B2B accounts are set up and managed efficiently and effectively. Follow established processes to coordinate the onboarding of new programs by entering the necessary details into the back-office system, ensuring compliance with client requirements as per agreements, and conducting end-to-end tests before launching new programs. Work with cross-functional teams to gather and validate required documentation, ensuring new programs are implemented within the service level agreements (SLA). Identify, investigate, and resolve issues, troubleshooting problems for designated accounts. Understand contractual agreements, ensuring full compliance and assessing adherence to contractual obligations. Meet SLAs in a high-pressure environment. Acquire and maintain expert knowledge of the operational, systems, contractual, and financial elements of B2B accounts. Support the Management Team by providing detailed information regarding B2B accounts. Responsible for creating and updating operational procedures. Manage complaints and disputes, including their investigation, processing, documentation, and reporting. Prepare weekly and monthly reports, customizing a standard report format to meet client-specific requirements. Assist in any ad-hoc duties. Requirements Degree in Business Administration or related discipline. Minimum 3~5 years of working experience in operational and client administration preferably with at least 2 years at managerial level, experience in project management is a plus. Excellent project management skills. Experience in Account management or Sales Support/Administration, preferably with banking/finance sector. Excellent command of written and spoken English and Chinese and Japanese. Interested parties please apply on the website, and send your resume in MS Word. Personal data collected will be used for employment-related purposes only. Please note that only short-listed candidates will be notified. #J-18808-Ljbffr
-
WorkFromHome, Hong Kong SAR China JH Partners (Asia) Company Limited Full timeA leading travel services company in Hong Kong is seeking a Japanese Speaking Client Operation Executive/Supervisor. The role involves managing B2B accounts, leading operational activities, and collaborating with the business development team. Candidates should have 3-5 years of experience in operational and client administration, excellent project...
-
WorkFromHome, Hong Kong SAR China JH Partners (Asia) Company Limited Full timeA travel services company in Hong Kong seeks a Japanese Speaking Client Operation Executive/Supervisor to manage B2B accounts and oversee operational activities. The ideal candidate has 3-5 years of experience in client administration, strong project management skills, and fluency in English, Chinese, and Japanese. Responsibilities include supporting the...
-
WorkFromHome, Hong Kong SAR China Priority Pass (A.P.) Limited Full timeA leading travel services company is seeking a B2B Client Operations Executive (Japanese Speaking) for their Quarry Bay office. The role involves supporting B2B accounts, handling client enquiries, and ensuring effective operations management. Ideal candidates should hold a degree in Business Administration, have at least 3 years of experience in customer...
-
WorkFromHome, Hong Kong SAR China Priority Pass (A.P.) Limited Full timeA leading airport experiences program provider in Hong Kong is looking for an Operations Executive who speaks Japanese. This role involves managing client inquiries, resolving issues, and ensuring the smooth setup of corporate accounts. The ideal candidate will have a degree in Business Administration, at least 3 years of customer service experience, and...
-
B2B Client Operations Executive
5 days ago
WorkFromHome, Hong Kong SAR China Priority Pass (A.P.) Limited Full timeB2B Client Operations Executive (Japanese Speaking) We are looking for talent to join us at our Quarry Bay office. Priority Pass is the original and market‑leading airport experiences programme which provides travellers access to over 1,300 lounges and airport experiences in over 650 airports across 148 countries, including a growing number of airport...
-
Japanese-speaking Account Executive
5 days ago
WorkFromHome, Hong Kong SAR China PERSOL Full timeJapanese-speaking Account Executive (Maintaining Existing Clients) Our client is a well-known Japanese consumer brand with headquarters in Japan. They are hiring a Japanese-speaking Account Executive to manage and support their cooperation with overseas distributors. This role will involve regular communication with the sales and marketing team in Japan,...
-
Client Operations Officer
5 days ago
WorkFromHome, Hong Kong SAR China PERSOL Full timeClient Operations Officer - Japanese Speaking (B2B Focus/ With WFH) Our client is now seeking a high caliber individual to join their team as Client Operations Officer - Japanese Speaking (B2B Focus/ With WFH) Job Descriptions: Account Administration: accounts set up and administered smoothly. Client Relations: Handle inquiries and complaints professionally....
-
Client Operations Manager
5 days ago
WorkFromHome, Hong Kong SAR China Priority Pass (A.P.) Limited Full timeClient Operations Manager (Japanese Speaking) Hybrid work arrangement (work from home/office) 15 to 18 days Annual Leave 16 weeks Maternity / 14 days Paternity Full Paid Leave Discretionary Bonus Free Priority Pass Membership (unlimited airport lounge access) About this role Lead and manage the day-to-day operations activities independently and provide...
-
1-Year Contract Operations Executive
3 days ago
WorkFromHome, Hong Kong SAR China Priority Pass (A.P.) Limited Full time1-Year Contract Operations Executive (Japanese Speaking) We are looking for talent to join us at our Quarry Bay office. Priority Pass is the original and market‑leading airport experiences programme which provides travellers access to over 1300 lounges and airport experiences in over 650 airports across 148 countries, including a growing number of airport...
-
WorkFromHome, Hong Kong SAR China PERSOL Full timeA well-known consumer brand is hiring a Japanese-speaking Account Executive in Hong Kong to manage B2B relationships and support collaboration with their Japan headquarters. The ideal candidate will have 3+ years in B2B sales with strong communication skills in Japanese, English, and Chinese. This role offers a 5-day work week, a work-from-home policy, a...
