Sales Development Representative

Overview Join to apply for the Sales Development Representative (Assistant Academic Advisor) role at Crimson Education . This is a full-time position, based in Hong Kong. Crimson Education is an EdTech company founded in 2013 with a mission to transform students into world leaders through personalised education. Our network includes 2,400 tutors and consultants worldwide who work with over 20,000 students. Our tech platform connects tutors and mentors to high school students aiming to achieve admission and scholarships to top universities in the US, UK, Canada and beyond. Remark: Experienced applicant will be considered for Education Sales Representative (Academic Advisor). Role The purpose of this role is to be the first point of contact for incoming leads and potential clients, ensuring a smooth customer experience across a variety of Crimson programs. Managing, contacting, and qualifying inbound warm/hot leads to Crimson Hong Kong Providing resources to leads to inform them of opportunities with Crimson Working as part of a high performing team to provide the best experience to potential Crimson students What are the main responsibilities for this role? Making warm calls and responding to enquiries from leads to qualify them for sales processes, ensuring that data is diligently and accurately entered and managed within Crimson’s Client Relations Management (CRM) system Salesforce Updating the record of these leads and tracking their movements to the next stage of the sales pipeline in Salesforce Track Crimson events and plan accordingly to reach out to the event leads Schedule meetings for the leads to meet with Crimson’s Academic Advisors and Country Manager Planning and running local events to increase brand awareness for Crimson Establish, develop and maintain positive and professional customer interactions and relationships for Crimson Continuously improving sales techniques, processes and enhancing industry knowledge Engaging in outreach activities such as presenting at school talks, careers expos, and Crimson seminars when required Attending industry events as required Collating fortnightly sales reports in an accurate and concise manner for management What skills and experience are required? Proficient in Cantonese, English and Mandarin - Spoken/Written Experience in Customer Service, Customer Success Experience in university admissions (US & UK as priority) will be preferred but not required Excellent communication and organisation skills Graduate from the US or the UK will be preferred but not required Professionalism, Time and Stress Management, Confidence, Positive attitude (patience, empathy), Willingness to learn and go the extra mile Experience in the Education or professional services sector and using CRM (Salesforce) and multiple systems and platforms Why work for Crimson? Flexible working environment (2 days of WFH per week); you will be empowered to structure how you work Option to work from our many locations/remotely around the globe (role dependant) with us Limitless development and exposure- our internal promotions/role changes made up 33% of all recruitment last year $1,000 NZD training budget per year Psychologist on staff Impressive fireside chats and workshops to help the team continuously level up Radical Candour is a feedback approach we live by We’re a global player with 28 markets (and growing) across the globe If you’re passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we’d love to hear from you Please keep an eye on your spam / junk email folder for correspondence from Team Tailor. Seniority level Entry level Employment type Full-time Job function Sales and Business Development Industries: Education Management Referrals increase your chances of interviewing at Crimson Education by 2x Get notified about new Sales Development Representative jobs in Hong Kong SAR. #J-18808-Ljbffr