Associate, User Experience Journey, Journey
4 days ago
Job Description - Associate, User Experience Journey, Journey & People Transformation, Technology & Operations (WD79530) Job Description Associate, User Experience Journey, Journey & People Transformation, Technology & Operations - ( WD79530 ) Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities Design strategic plan to support the Bank’s Transformation strategies in improvingexperience of Employees Drive people engagement via guiding the team to design/plan arrangement/logistics for delivering employee events such as engagement events, volunteer work, learning activities, and branding initiatives Communicate strategic messages from management through organizing internal events and designing internal newsletters & eDMs Enable the awareness and capability of members involving in transformation from all levels; including knowledge, skills, practices; in all areas from ability to identify problems, solutions and implementation Bridge among various stakeholders from Business, Technology and Operations on assigned projects/ initiatives contributing to DBS business priorities and strategic objectives Requirements Minimum 5 years working experiences, preferably in areas of event management and project management Good strategic mindset and design sense Proficient in in Canva, Adobe Photoshop, video editing Professional knowledge and skills preferred; including but not limited to Design Thinking, Human-Centered Design Professional certification including Six Sigma Green Belt, PMP, Agile is a plus Good communication skills in both written and spoken English and Chinese Fast learning and multi-task capability to take on projects in different areas Effective time and stakeholder management from different levels across functions Innovative and willing to accept new ideas and changes Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. We regret only shortlisted candidates will be notified. #J-18808-Ljbffr
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Analyst, User Experience Journey, Journey
4 days ago
Kowloon, Hong Kong SAR China DBS Full timeJob Description - Analyst, User Experience Journey, Journey & People Transformation, Technology & Operations (WD78235) Job Description Analyst, User Experience Journey, Journey & People Transformation, Technology & Operations - ( WD78235 ) Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient...
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UX Journey
4 days ago
Kowloon, Hong Kong SAR China DBS Full timeA leading financial services provider in Hong Kong is seeking an Associate for User Experience Journey within the Technology & Operations team. The role involves designing strategic plans to enhance employee experience through events and strengthening communication within the organization. Candidates should have a minimum of 5 years in event and project...
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Kowloon, Hong Kong SAR China DBS Full timeA leading bank in Hong Kong is seeking an Analyst for User Experience Journey. This role focuses on improving employee experiences and driving strategic transformation initiatives. Candidates should have over 3 years of experience in project management or process improvement, along with strong communication skills. The position offers a competitive salary...
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Insurance Digital Strategy Analyst
4 days ago
Kowloon, Hong Kong SAR China Michael Page International (Hong Kong) Limited Full timeA large organization in the insurance industry is seeking a Business Analyst who will support digital strategy and design user journeys. Candidates should have at least 5 years of experience in the field, particularly within insurance firms. The role involves collaboration with cross-functional teams, documentation of business needs, and scenario planning...
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Customer Journey
2 weeks ago
kowloon, Hong Kong SAR China HSBC Full timeA global banking and financial services provider in Hong Kong seeks an Assistant Vice President for Customer Journey and Engagement. The ideal candidate will manage content strategies to boost platform traffic and support the commercialization of banking products. Candidates should have extensive banking experience, strong communication skills, and a solid...
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kowloon, Hong Kong SAR China HSBC Full timeAssistant Vice President, Customer Journey and Engagement We are currently seeking a high‑caliber professional to join our team as an Assistant Vice President, Customer Journey and Engagement (13718). In This Role You Will Boost HSBC Business Go (BG) platform traffic by preparing, publishing, and maintaining articles and content relevant to SMEs;...
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Kowloon, Hong Kong SAR China BTSE Full timeAssociate Director/Director of User Operations BTSE Group is a leading global fintech and blockchain company that is committed to building innovative technology and infrastructure. BTSE empowers businesses and corporate clients with the advanced tools they need to excel in a rapidly evolving and competitive market. BTSE has pioneered numerous trading...
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Customer Experience Specialist — Logistics
6 days ago
Kowloon, Hong Kong SAR China FreightAmigo Services Limited Full timeA logistics services company in Kowloon Tong is seeking a Customer Experience Executive to provide exceptional service to clients. This full-time position requires at least 2 years of customer service experience, strong communication skills in English, Mandarin, and Cantonese, and proficiency in Microsoft Office. You will handle inquiries, manage tasks, and...
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Kowloon, Hong Kong SAR China Experis Full timeA leading international bank in Hong Kong is seeking a Digital Business Analyst for a 12-month contract to manage digital requirements for card-related projects. The successful candidate will work with product owners and various stakeholders to gather requirements, conduct impact analyses, and ensure deliverables meet customer expectations. Candidates should...
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Luxury Sales Advisor – Brand Experience
6 days ago
Kowloon, Hong Kong SAR China Swarovski Hong Kong Ltd Full timeA luxury brand retailer in Hong Kong is seeking Sales Consultants to provide extraordinary service and create emotional connections with customers during their journey through the company's product range. Candidates should have a passion for fashion and a customer-oriented attitude. The role offers opportunities for career development and growth. The company...
