Customer Service Representative
3 days ago
Customer Service Representative (Thai Speaking) Mitrade is an award‑winning global Contract for Difference (CFD) and forex broker, regulated by authorities in Australia (ASIC), Cyprus (CySec), the Cayman Islands (CIMA), and Mauritius (FSC). We were founded in Melbourne, Australia and have offices worldwide. Leveraging our proprietary, in‑house, state‑of‑the‑art technology, Mitrade has developed a one‑stop digital trading platform tailored for investors. We offer market data, news and analysis, as well as trading and risk management services within a comprehensive, user‑centric FinTech ecosystem. Serving over five million users worldwide, Mitrade offers unmatched accessibility across mobile (iOS and Android), desktop, and web platforms. Role Summary Respond to clients’ inquiries via various means/channels in a timely manner, process account applications in accordance with regulatory requirements, and work a variety of shifts (no night‑mid shift required) to provide well‑rounded service to global customers. Key Responsibilities Provide high‑quality, best‑in‑class service to clients across web chat, phone, email, and social media channels (most interactions will be over web chat). Take initiative to resolve customer queries with full dedication and determination, identifying problems and solutions promptly. Probe for and understand customers’ needs, identify business opportunities and ways to improve their experience; go above and beyond standard customer service. Proactively liaise with various departments to assist in resolving queries. Continuously learn about the financial markets, CFD industry and Mitrade’s platforms. Collaborate with the CS team to manage shifts, resources, volume and customer feedback. Requirements Proficiency in English and Thai. Strong eagerness to learn about financial markets including foreign exchange, global share indices, commodities, and crypto currencies. Enthusiastic about customer service and problem solving. Prior customer service experience preferred. Strong sense of integrity. Willingness to commit to a long‑term career growth and professional development. Open‑minded and cooperative personality. Strong MS Office skills. Experience with CRM tools advantageous. 5‑day work week (including public holidays); weekend shift duty required. What You Can Look Forward To Competitive compensation package. Career growth and personal development within a growing global organization. A flat organizational structure that values collaboration and transparency. Be part of a dynamic and multi‑cultural team. Career growth opportunities with global offices. Group medical insurance. Education subsidy and study leave. Fitness membership allowance. #J-18808-Ljbffr
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Customer Service Representative
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Customer Services Representative
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hong kong, Hong Kong SAR China Hong Kong Baptist Hospital Full timeCustomer Services Representative (Admission) Join to apply for the Customer Services Representative (Admission) role at Hong Kong Baptist Hospital Customer Services Representative (Admission) 3 days ago Be among the first 25 applicants Join to apply for the Customer Services Representative (Admission) role at Hong Kong Baptist Hospital Get AI-powered advice...
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Hong Kong Island, Hong Kong SAR China RemoteVA Full time2 days ago Be among the first 25 applicants Job Description: Bilingual English‑Mandarin/Cantonese Customer Service Representative Position Overview We are seeking a highly skilled and customer-oriented Bilingual Customer Service Representative fluent in English, Mandarin, and Cantonese . The role involves providing exceptional support to clients via phone,...
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Ralph Lauren Customer Service Representative
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Hong Kong Island, Hong Kong SAR China W-Consulting Company Ltd. Full timeTechnical customer service representative – based in Hong Kong Our Client is an IT Vendor on Cyber Security Solution. Due to expansion, they are seeking for a technical customer service representative to monitor cyber safety for their customers. This position is based in Hong Kong and covers APAC. Responsibilities Monitor Internet traffic and report in...
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Customer Service Representative
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Hong Kong Island, Hong Kong SAR China Just Bloom Limited Full timeCustomer Service Representative (Full-time) – Flower Shop We are a professional flower shop dedicated to providing high-quality floral products and exceptional customer service. Every bouquet carries emotions and stories, and our mission is to ensure that each customer enjoys the finest shopping experience with us. Key Responsibilities Answer customer...
