Manager, Service Field
3 days ago
The Manager, Service Field is responsible for leading and managing a team to ensure the service field activities for the assigned area are carried out effectively in accordance with the Company’s standards, safety, quality, code requirements and contract requirements. Job responsibilities Plan, organize and manage a team to execute maintenance contracts and repair contracts for the assigned area in accordance with the Company’s standards, safety, code requirements and contract requirements. Drive field quality, code compliance and safety to achieve customer satisfaction and to support business growth. Manage cost through effective and efficient allocation of resources, including manpower, equipment, and materials etc. Establish and maintain good relationship with customers and ensure effective communication and quick response to customers regarding any enquires/complaints. Execute and implement Company’s policy and government regulations on Environmental, Health and Safety to ensure the related policy, regulations and precautions are being enforced. Develop and implement improvement initiatives on employee safety, code compliance, quality and cost management. Coach and develop a team of diverse employees to become a professional and high performing team. Engage the team to build strong teamwork and support field team to resolve any challenges so as to achieve job satisfaction. Liaise and coordinate with other sections / department to ensure the service activities are operated smoothly. Job requirements Bachelor’s degree in engineering or a related discipline At least 10 years’ relevant working experience in the lift industry with 5 years’ leadership experience A Registered Lift/Escalator Engineer preferred Strong leadership skill with ability to develop and lead a diverse team Passionate in driving continuous improvement and taking up new challenges Strong customer-centric mindset and business acumen Able to cope with pressure with excellent influencing skill Proven technical knowledge and skill with strong problem-solving skill Proficient in both written and spoken English, Cantonese, and Mandarin We offer remuneration package including attractive salary, comprehensive fringe benefits and excellent opportunities for the right candidate.(*** Employee Scholar Program up to $160,000/ person for each degree***) Website: Information provided by applicants will be treated in strict confidence and will only be used for recruitment related purposes. All information on unsuccessful candidates will be deleted from our files within 24 months. #J-18808-Ljbffr
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Field Service Manager 1
5 days ago
Kowloon, Hong Kong SAR China 優利系統中國香港有限公司 Full timeResponsibilities Provides day-to-day, frontline supervision of Field Engineers across an assigned territory and within specified client locations. Ensures team provides timely and effective client / end-user support. Resolves associate inquiries and complex client issues. Maintains quality standards for Field Engineering operations. Drives improvements to...
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Manager / Senior Manager, Service Field
5 days ago
Kowloon, Hong Kong SAR China Otis Elevator Co (HK) Limited Full timeThe Manager / Senior Manager, Service Field is responsible for leading and managing a team to ensure the service field activities for the assigned key accounts are carried out effectively in accordance with the Company’s standards, code requirements and contract requirements. Job responsibilities Plan, organize and manage a team to execute maintenance...
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Sr Field Service Engineer
2 weeks ago
Kowloon, Hong Kong SAR China Waters Corporation Full timeWaters Corporation - Talent Acquisition Specialist Waters, the world's leading specialty measurement company that cares about inclusion and diversity, is seeking a Field Service Engineer to support the very successful growth of our businesses across (Hong Kong & Macau). Waters delivers benefits through innovation and people that enable customer success in...
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Field Service Engineer
5 days ago
Kowloon, Hong Kong SAR China RIPEN Limited Full timeDay-to-day field support in customers’ office Perform desktop, notebook, printer and accessories troubleshooting and repairing 24/7 On-Call Standby Duty Perform monthly housekeeping tasks based on operation flow Prepare weekly and monthly service reports Requirements F.6 or above Two-year service delivery and hands‑on experience in deskside support; Less...
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Field Service Engineer
3 days ago
Kowloon, Hong Kong SAR China STERIS Full timeCompany Overview STERIS is a leading provider of infection prevention and procedural products and services, focused primarily on the critical markets of healthcare, pharmaceutical and research and medical devices. Our mission is to help our customers create a healthier and safer world by providing innovative healthcare and life science product and service...
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Field Service Engineer
5 days ago
Kowloon, Hong Kong SAR China Medikonia Limited Full timeMedikonia is a leading life science distribution company based in Hong Kong. We are committed to making research and diagnostic easier and simpler by offering reliable, innovative and cost‑effective solutions to universities and hospitals in Hong Kong. Providing timely service and distributing the highest quality products is in our company DNA. Medikonia...
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Field Services Lead, Security Systems
18 hours ago
Kowloon, Hong Kong SAR China Chubb Hong Kong Limited Full timeA leading security solutions provider in Hong Kong is looking for a Field Supervisor to lead their maintenance team. The ideal candidate should possess a diploma in relevant engineering fields, along with 1-2 years of supervisory experience. Responsibilities include building customer relationships, managing service projects, and fostering team growth....
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Assistant Engineer, Service Field
5 days ago
Kowloon, Hong Kong SAR China Sigma Elevator (HK) Limited Full timeAdd expected salary to your profile for insights Assist in leading a team to carry out preventive maintenance actions, oversee field manpower and resources allocation; and provide site coordination/support to ensure smooth daily field operations. Maintain good client relationships through conducting regular visits, preparing regular/ad-hoc reports as...
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Field Service Manager: Lead Lifts, Safety
3 days ago
Kowloon, Hong Kong SAR China The Express Lift Company Limited Full timeA leading lift service provider is looking for a Service Field Manager in Hong Kong. The role involves leading a team to manage maintenance and repair contracts, ensuring compliance with safety standards, and fostering customer satisfaction. The ideal candidate will have over 10 years in the lift industry and at least 5 years in a leadership role, possess...
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Kowloon, Hong Kong SAR China Otis Elevator Co (HK) Limited Full timeResponsibilities Lead a team to carry out preventive maintenance actions, oversee field manpower and resources allocation; and provide site coordination/support to ensure smooth daily field operations. Maintain good client relationships through conducting regular visits, preparing regular/ad‑hoc reports as requested; and responding to client’s enquires...