Head of Payments, Wealth, Asia North

2 months ago

kowloon, Hong Kong SAR China Citigroup Inc. Full time

Citi connects millions of people across hundreds of cities and countries every day. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions.

Shape your Career with Citi

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices.

We’re currently looking for a high caliber professional to join our team as Senior Vice President, Head of Payments, Wealth, Asia North - Hybrid (Internal Job Title: Product Mgmt Sr Lead Analyst – C14) based in Hong Kong.

In this role, you’re expected to:

  • Be the subject matter expert and owner of all payment products for the Wealth business in HK.
  • Manage the product lifecycle end-to-end, covering instant payments, domestic transfers, overseas transfers, debit cards, and traditional payment tools.
  • Own the digital journey of payment services and explore product innovation, optimization, and seamless experience.
  • Lead the team to interact with various stakeholders on the design of end-to-end digital payment journey and ensure adequate transaction security for clients.
  • Oversee system enhancement projects with close collaboration with the technology team.
  • Develop robust MIS and derive concrete insights to understand customer behavior and usage trends.
  • Develop and drive payment growth strategies to boost the usage of payment services.
  • Keep abreast of the latest market landscape to ensure Citi’s competitiveness.
  • Work with internal stakeholders in the planning, development, and implementation of creative marketing campaigns.
  • Liaise with the regulator, clearing house, and network partners on all matters pertaining to Payments.
  • Ensure product control and operational resilience, and adherence to internal policies and external regulations.
  • Lead, empower, and motivate teams to deliver strong performance and develop talent.
  • Assist in development and analysis of strategic product roadmaps and product marketing.
  • Participate in day-to-day product management for core products.
  • Execute client value propositions, positioning, segmentation, pricing, targeting, and competitive differentiation.
  • Provide informal guidance or on-the-job training to new team members.
  • Oversee client and competitor market research, and assist product managers in addressing product commoditization.
  • Contribute to achievement of acquisition targets and oversee identification and execution of opportunities.
  • Implement team procedures, client problem resolution, and client management.
  • Assess risk when business decisions are made, ensuring compliance with applicable laws and regulations.

As a successful candidate, you’d ideally have the following skills and exposure:

  • Bachelor’s degree/University degree. Master’s degree preferred.
  • Minimum 10-12 years of relevant experience in payment services and/or customer journey development.
  • Strong project management ability to manage complex projects.
  • Result-oriented with proven track record of driving business growth.
  • Excellent interpersonal skills to communicate and collaborate with various stakeholders.
  • Strong client-centricity to deliver seamless digital payment journey.
  • Strong analytical and communication skills.

Working at Citi means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career and make a real impact.

Take the next step in your career, apply for this role at Citi today.

Job Family Group: Product Management and Development

Job Family: Product Management

Time Type: Full time

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

#J-18808-Ljbffr

  • Strategic Leader for Payments and Wealth Services in Asia North

    4 weeks ago

    Kowloon, Kowloon City, Hong Kong SAR China Citigroup Inc. Full time

    About the RoleCitigroup Inc. is a leading global financial services company that connects millions of people across hundreds of cities and countries every day. As part of our Citi Global Wealth team, we bring together the full power of Citigroup to serve the entire continuum of wealth clients.We are seeking a high-caliber professional to join our team as a...

  • Strategic Payments Leader for Asia North Market

    2 weeks ago

    Kowloon, Kowloon City, Hong Kong SAR China Citigroup Inc. Full time

    Job OverviewCitigroup Inc. is seeking a high-caliber professional to lead the payments team in our Asia North market.About the RoleThe successful candidate will be responsible for managing all payment products for the Wealth business in Hong Kong, including instant payments, domestic transfers, overseas transfers, debit cards, and traditional payment...

  • Digital Payment Leader for Retail Banking

    2 weeks ago

    Kowloon, Kowloon City, Hong Kong SAR China Standard Chartered Full time

    Standard Chartered is an international bank that makes a positive difference in the lives of our clients and communities. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before.We are looking for a Digital Payment Leader for Retail Banking who will oversee the digital payment services for Wealth...

  • MUFG | Vice President, Team Lead, Deposit and Payment Operations

    3 weeks ago

    kowloon, Hong Kong SAR China MUFG Full time

    Vice President, Team Lead, Deposit and Payment Operations Apply locations Hong Kong - Airside time type Full time posted on Posted 6 Days Ago job requisition id 10068288-WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the...

  • United Overseas Bank Ltd. | Vice President, Commercial Banking

    3 weeks ago

    kowloon, Hong Kong SAR China United Overseas Bank Ltd. Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Vice President, Commercial Banking (Senior Relationship Manager) Location: Hong Kong (City Area), HK Company: UOB Hong Kong About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19...

  • Senior Financial Operations Manager

    3 weeks ago

    Kowloon, Kowloon City, Hong Kong SAR China MUFG Full time

    About the RoleWe are seeking a highly experienced Senior Financial Operations Manager to lead our Deposit and Payment team. This is an exciting opportunity for a seasoned professional to take charge of daily operations, drive strategy, and ensure timely processing of transactions.Job DescriptionIn this role, you will be responsible for managing the team's...

  • Geneva City School District | Healthcare Social Worker

    3 weeks ago

    kowloon, Hong Kong SAR China Geneva City School District Full time

    Healthcare Social Worker Program: Head Start Preschool ProgramLocation: North Street School, Geneva, NYReports To: Director of Head Start and Early Childhood EducationPosition Overview: The Healthcare Social Worker supports the health and well-being of children and families in the Head Start preschool program. This role combines healthcare and social work...

  • Standard Chartered | Director

    19 hours ago

    kowloon, Hong Kong SAR China Standard Chartered Full time

    Director & Head, Insurance Product, Banca, WS Align with Global, Regional, and local WS/Banca to develop and implement a country-wide life insurance product strategy for profitable growth; covering life and general insurance products and services that the bank wishes to pursue. Entails the integration of insurance products and services across all segments...

  • Technical Sales Specialist for Security Solutions

    4 days ago

    Kowloon, Kowloon City, Hong Kong SAR China Johnson Controls Full time

    Company OverviewJohnson Controls is a leading global provider of building solutions. Our mission is to create intelligent and sustainable buildings that enhance the well-being of people and the planet.Job DescriptionWe are seeking a Technical Sales Specialist for our Security Products team in Hong Kong. This role reports directly to the Regional Sales...

  • Mars, Incorporated and its Affiliates | Asia Pacific FP&A Head_Royal Canin

    3 weeks ago

    kowloon, Hong Kong SAR China Mars, Incorporated and its Affiliates Full time

    Job Description: What are we looking for? Higher Education in Accounting, Finance or a related field. A CPA, CMA, MBA, or equivalent qualification is preferred. Excellent collaboration and influencing skills. Strong planning and communication skills. Learning agility / able to zoom out and zoom in as time requires. Strategic thinking and dealing with...

  • Johnson Controls | Senior Applications Engineer

    4 days ago

    kowloon, Hong Kong SAR China Johnson Controls Full time

    What You Will Do This person will join the Security Products sales team in Hong Kong. This position reports directly to the Regional Sales Director of North Asia based in Hong Kong. How You Will Do It As the Strategic Sales Manager, he/she needs to have strong account management skills but more importantly, soft skills in business development. He/she will...

  • City University of Hong Kong | Deputy/Associate Director of Finance

    2 days ago

    kowloon, Hong Kong SAR China City University of Hong Kong Full time

    Addr 17/F, Lau Ming Wai Academic Building,City University of HK,83 Tat Chee Avenue, Kowloon Tong, HK Deputy/Associate Director of Finance in the Finance Office (Ref. A/759/09) The Finance Office is committed to providing timely, accurate, and relevant financial information and support of the University in the fulfillment of its vision, mission and strategic...

  • Sun Life Financial | Assistant Vice President

    19 hours ago

    kowloon, Hong Kong SAR China Sun Life Financial Full time

    Assistant Vice President / Director, Head of Data Technology and Governance Assistant Vice President / Director, Head of Data Technology and Governance Apply locations Hunghom, Kowloon, Hong Kong time type Full time posted on Posted 30+ Days Ago job requisition id JR00104283 You are as unique as your background, experience and point of view. Here, you’ll...

  • Senior Programme Development Manager

    3 weeks ago

    Kowloon, Kowloon City, Hong Kong SAR China The Open University of Hong Kong Full time

    HKMU is a modern, vibrant and dynamic university that tailors its professional programmes to adapt to market trends and meet industry needs. We are seeking an experienced Assistant Manager to join our team in the School of Nursing and Health Sciences.The appointee will be responsible for assisting the Dean in programme administration, academic oversight,...

  • Senior IT Director

    1 week ago

    Kowloon, Kowloon City, Hong Kong SAR China The Open University of Hong Kong Full time

    Hong Kong Metropolitan University, a leading institution in the field of applied sciences, seeks an exceptional candidate to fill the position of Information Technology Manager. Located in Hong Kong, this prestigious university offers an attractive remuneration package and benefits for the right individual.This dynamic role entails developing, implementing,...

  • Senior IT Developer

    7 days ago

    Kowloon, Kowloon City, Hong Kong SAR China The Open University of Hong Kong Full time

    Hong Kong Metropolitan University is a modern and vibrant university that provides quality professional education and clear career paths.We are now seeking a suitable person to fill the position of Systems Analyst in our Information Technology Office. The appointee will be responsible for developing, implementing, and supporting the University's Website,...

  • Senior Physiotherapy Operations Manager

    19 hours ago

    Kowloon, Kowloon City, Hong Kong SAR China The Open University of Hong Kong Full time

    About UsThe Open University of Hong Kong is a modern, vibrant and dynamic university. We tailor our professional programmes to adapt to market trends and meet industry needs, providing students with quality education and clear career paths.Job OverviewWe are seeking an experienced Assistant Manager (Physiotherapy) to join our School of Nursing and Health...

  • Universal Music Group | Regional Compensation

    2 weeks ago

    kowloon, Hong Kong SAR China Universal Music Group Full time

    Regional Compensation & Benefits Manager (Maternity Cover) Apply locations Kwun Tong, Hong Kong posted on Posted 25 Days Ago job requisition id UMG-18649 Role Summary The role will partner with People, Inclusion & Culture (PIC) leaders and team in the Greater China region & South East Asia & Korea region providing full support in relation to Compensation &...

  • Financial Services Manager in a Prestigious University

    2 days ago

    Kowloon, Kowloon City, Hong Kong SAR China City University of Hong Kong Full time

    Company OverviewCity University of Hong Kong is a renowned institution committed to providing timely, accurate, and relevant financial information and support in fulfilling its vision and strategic plan. Our primary focus is on delivering results, pursuing economy, efficiency, and effectiveness in all our services.The Finance Office plays a crucial role in...

  • Strategic Communications Specialist

    2 weeks ago

    Kowloon, Kowloon City, Hong Kong SAR China The Open University of Hong Kong Full time

    The Open University of Hong Kong is seeking a highly skilled and motivated Strategic Communications Specialist to join our team.About the RoleThis exciting opportunity will see you working closely with our Public Affairs Office to drive strategic communications and public relations initiatives. As a key member of our PR team, you will be responsible for...