Senior Network Quality

A leading telecommunications company in Hong Kong is seeking a Senior Manager for Network Quality and Customer Experience Assurance. The role involves overseeing customer complaints related to mobile network services, enhancing service quality, and collaborating across business units. Candidates must hold a Bachelor's degree and possess at least 10 years of...

Senior Manager, Network Quality and Customer Experience Assurance Oversee and address customer complaints across multiple channels related to mobile network services, including conducting in-depth complaint analysis and providing management support for VIP complaints Perform big data analysis to enhance Network Performance and Customer Satisfaction Design &...

Senior Manager, Network Quality and Customer Experience Assurance Responsibilities Oversee and address customer complaints across multiple channels related to mobile network services, including conducting in-depth complaint analysis and providing management support for VIP complaints Review network performance (RAN and Core), monitor key metrics (KPI/KQI),...

Company: Our client is a forefront digital operator in Hong Kong, spearheading market trends and setting industry standards in the telecommunications sector. With a robust focus on innovative mobile services and enterprise solutions, they are entering a new digital era underpinned by cutting-edge 5G technology.Nature: Permanent Others: Salary and benefits...

A leading telecommunications provider is seeking a Senior Manager for Network Quality and Customer Experience Assurance in Hong Kong. The role involves overseeing customer complaints, performing big data analysis, and designing tools for better service in 5G/4G networks. Candidates should have a Bachelor's Degree in a related field and 10 years of...

A leading telecommunications operator in Hong Kong is seeking an experienced professional to develop and implement quality assurance strategies. This role involves leading a team to enhance network reliability and performance, particularly focusing on cutting-edge 5G technologies. Candidates should possess at least 10 years of experience in mobile networks,...

Your Role Oversee and address customer complaints across multiple channels related to mobile network services, including conducting in-depth complaint analysis and providing management support for VIP complaints Perform big data analysis to enhance Network Performance and Customer Satisfaction Design & invent tools and measures over advanced 5G/4G network to...

Direct message the job poster from Maltem Asia-Pacific Maltem Asia is seeking an Senior Network Engineer for a Financial Services Client based in Hongkong. Responsibilities Proactively and accurately resolve problems for electronic market with efficiency ensuring the stability of the network Oversee and execute the installation, monitoring, maintenance,...

Network Engineer – Senior About the Company We are seeking a seasoned Network Engineer to support our client's Electronic Markets Business projects implementation and daily BAU support. This is a great opportunity to be working for one of the largest investment banks worldwide under We-Plus employment contract. About the Role The Network Engineer will be...

A leading telecommunications company in Hong Kong seeks a professional with over 10 years' experience to oversee customer complaints related to mobile network services. The role involves big data analysis to enhance network performance and customer satisfaction, designing tools for 5G/4G networks, and enabling AI-based trend analysis. Candidates should have...