Digital Branch Service Executive
5 days ago
Add expected salary to your profile for insights Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Wealth and Personal Banking – Retail Distribution Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one‑stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With around 255 branches and automated banking centres, including around 50 Prestige Banking Centres for our high‑end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers. Primary location shown in a job posting does not refer to work location; the branch placement is subject to the final decision by RSS Management. Digital and Branch Services Executive We are currently seeking a high‑calibre professional to join our branch network. Responsibilities Manage queue and provide customer services in bank hall through efficient and customer‑friendly services. Proactively identify and digitise banking services and banking solutions to strengthen digital customer services and experiences. React proactively to customers’ requests and ensure service level is in line with bank standards. Handle customers' issues and escalates when appropriate according to supervisor’s guidance. Assist branch in achieving sales targets through referrals or cross‑selling. Provide non‑cash transactions, support branch administrative and operational duties, and adhere to control procedures and internal guidelines. Qualifications – External University degree in Business Administration, Marketing, Computer Science or a related discipline is preferable. Fresh graduates are welcome. For non‑degree holders, minimum 1 year of work experience preferably in customer‑facing role. Keen interest in latest mobile and web technologies and trends. High level of customer‑centricity mindset with dedication to deliver exceptional quality services for customers. Excellent written and spoken English and Chinese; proficiency in Putonghua would be an advantage. Excellent interpersonal and communication skills. Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best‑in‑class products and services. We seek to attract high‑calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed. #J-18808-Ljbffr
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Digital Banking
3 days ago
Kowloon, Hong Kong SAR China HSBC Full timeA financial institution in Hong Kong seeks a Digital and Branch Services Executive to enhance customer services in the bank's branch network. This role involves managing customer queues, digitizing banking experiences, and assisting with sales targets. Ideal candidates are fresh graduates or those with at least a year of experience in customer-facing roles....
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Digital Branch Service Executive
3 days ago
Kowloon, Hong Kong SAR China HSBC Full timeSome careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Wealth...
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Digital Branch Experience Specialist
5 days ago
Kowloon, Hong Kong SAR China Hang Seng Bank Ltd Full timeA leading financial services institution in Hong Kong is seeking a Digital and Branch Services Executive. This role involves managing customer services in the bank, identifying and digitizing banking solutions, and helping achieve sales targets. Candidates should have a relevant university degree or experience in customer-facing roles, alongside strong...
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Branch Service Executive
3 days ago
Kowloon, Hong Kong SAR China HSBC Full timeSome careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Retail...
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Branch Service Manager I
3 days ago
Kowloon, Hong Kong SAR China HSBC Full timeSome careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Retail...
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Kowloon, Hong Kong SAR China The Bank of East Asia, Limited Full timeBranch - Assistant Branch Operations & Services Manager Add expected salary to your profile for insights Ensure that the branch's daily operations and financial activities are in compliance with the Bank's policies and procedures Safeguard customer information and the Bank's properties Assist customers and branch personnel in complaint cases Motivate and...
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Kowloon, Hong Kong SAR China PrimeCredit Ltd Full timeHandle customers’ enquiries & requests in best quality of service Perform the loan processing, credit review and administrative duties Build good relationship with customers and sales team What you enjoy: Various Branch Locations Monthly Incentive Scheme Discretionary Performance Bonus Life Insurance & Medical Insurance Birthday Leave & Flexi Leave Fast...
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Branch Leader: Drive Wealth
3 days ago
Kowloon, Hong Kong SAR China HSBC Full timeA leading bank in Hong Kong is looking for a Branch Manager District Branch to lead the District Branch and ensure the achievement of business objectives. The ideal candidate will have extensive banking experience, strong leadership, and customer service skills. Proficiency in English and Chinese is essential. The role includes ensuring customer satisfaction...
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Branch - Branch Officer
5 days ago
Kowloon, Hong Kong SAR China The Bank of East Asia, Limited Full timeAdd expected salary to your profile for insights Ensure that the branch's daily operations and financial activities are in compliance with the Bank's policies and procedures Provide coaching to new joined Tellers from operation perspective Assist manager in handling customer’s complaints Provide excellent service in handling customer issues and enquiries...
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Branch Operations Lead — Banking Services
5 days ago
Kowloon, Hong Kong SAR China Hong Kong Job Consulting Full timeA rapidly growing banking institution in Hong Kong is looking for a Branch Checker (Assistant Branch Operations Manager) to supervise counter services and ensure compliance with bank regulations. Candidates should have at least a Bachelor’s degree in Business Administration and a minimum of 1 year of banking experience. Strong communication skills and...
