Branch Service Executive
3 days ago
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Retail Distribution Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one‑stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 255 branches and automated banking centres, including over 50 Prestige Banking Centres for our high‑end personal customers, we serve over half of the adult population, offering an extensive range of products. Primary location shown in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management. We are currently seeking high caliber professionals to join us as Branch Service Executive I (C). Our employees are the most valuable resources in the bank. We are committed to providing you with the optimal workplace experience. Here is a taste of what we have on offer: Attractive basic salary with monthly counter service allowance Healthcare insurance coverage including yourself and your family Retirement benefit scheme with employer’s contribution Employee Share Purchase Plan Work‑life balance: 18 days paid annual leave plus other categories of leave entitlements e.g. birthday, marriage, maternity and paternity, study, volunteer work Preferential interest rate for staff housing loan of up to 100% of property valuation or purchase price Recognizable corporate training and development programme Progressive career advancement opportunities Principal Responsibilities Provide quality service through efficient and customer‑friendly counter transactions Support the excellent service delivery and ensure remarkable customer experience Deliver banking services and solutions by understanding customer needs and making appropriate referrals Support branch operations & services and adhere to relevant guidelines and procedures Promote e‑service registration & improve penetration, and deliver Multi‑Channel Engagement Be a change agent to drive business and servicing model transformation Qualifications Associate degree / Higher diploma holder; or HKCEE / HKDSE (with at least five subjects at Grade E / Level 2 / "Attained" or above including Chinese, English and Mathematics) plus work experience; or less academically qualified candidates with relevant work experience will also be considered Strong service orientation with good interpersonal and communication skills Self‑motivated, attentive to detail, eager to learn with positive attitude Strong level of customer centricity with change mind‑set to cope with the on‑going business transformation Proficient in both English and Chinese, with ability to communicate in Putonghua an advantage High level of customer centricity mindset with dedication to deliver exceptional quality services for customers You’ll achieve more when you join Hang Seng Bank Limited. Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best‑in‑class products and services. We seek to attract high‑calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. #J-18808-Ljbffr
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Digital Branch Service Executive
3 days ago
Kowloon, Hong Kong SAR China HSBC Full timeSome careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Wealth...
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Digital Banking
3 days ago
Kowloon, Hong Kong SAR China HSBC Full timeA financial institution in Hong Kong seeks a Digital and Branch Services Executive to enhance customer services in the bank's branch network. This role involves managing customer queues, digitizing banking experiences, and assisting with sales targets. Ideal candidates are fresh graduates or those with at least a year of experience in customer-facing roles....
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Digital Branch Service Executive
5 days ago
Kowloon, Hong Kong SAR China Hang Seng Bank Ltd Full timeAdd expected salary to your profile for insights Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities,...
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Kowloon, Hong Kong SAR China The Bank of East Asia, Limited Full timeBranch - Assistant Branch Operations & Services Manager Add expected salary to your profile for insights Ensure that the branch's daily operations and financial activities are in compliance with the Bank's policies and procedures Safeguard customer information and the Bank's properties Assist customers and branch personnel in complaint cases Motivate and...
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Branch Service Manager I
3 days ago
Kowloon, Hong Kong SAR China HSBC Full timeSome careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Retail...
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Kowloon, Hong Kong SAR China PrimeCredit Ltd Full timeHandle customers’ enquiries & requests in best quality of service Perform the loan processing, credit review and administrative duties Build good relationship with customers and sales team What you enjoy: Various Branch Locations Monthly Incentive Scheme Discretionary Performance Bonus Life Insurance & Medical Insurance Birthday Leave & Flexi Leave Fast...
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Branch - Branch Officer
5 days ago
Kowloon, Hong Kong SAR China The Bank of East Asia, Limited Full timeAdd expected salary to your profile for insights Ensure that the branch's daily operations and financial activities are in compliance with the Bank's policies and procedures Provide coaching to new joined Tellers from operation perspective Assist manager in handling customer’s complaints Provide excellent service in handling customer issues and enquiries...
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Branch Leader: Drive Wealth
3 days ago
Kowloon, Hong Kong SAR China HSBC Full timeA leading bank in Hong Kong is looking for a Branch Manager District Branch to lead the District Branch and ensure the achievement of business objectives. The ideal candidate will have extensive banking experience, strong leadership, and customer service skills. Proficiency in English and Chinese is essential. The role includes ensuring customer satisfaction...
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Branch Operations Lead — Banking Services
5 days ago
Kowloon, Hong Kong SAR China Hong Kong Job Consulting Full timeA rapidly growing banking institution in Hong Kong is looking for a Branch Checker (Assistant Branch Operations Manager) to supervise counter services and ensure compliance with bank regulations. Candidates should have at least a Bachelor’s degree in Business Administration and a minimum of 1 year of banking experience. Strong communication skills and...
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Branch Service Excellence Manager
3 days ago
Kowloon, Hong Kong SAR China HSBC Full timeA major banking institution in Hong Kong is seeking candidates for a role focused on customer service and branch operations. The position involves ensuring high levels of service, supervising performance, and mentoring staff to maintain operational integrity. Candidates must have proven experience in customer service and be licensed in Investment and...
