CS Officer

Position: CS Assistant  Job Description ・Perform remittance support, email & live chat support (no need phone call)  ・Support Japanese clients account opening (KYC) ・Use the internal system to carry out the deposit/withdrawal process" Requirement ・Associate Degree / Higher Diploma or above ・Proficient in MS Office ・Fluent in Japanese (N1),...

Sales Coordinator / Sales Admin / CS (UP to 23k) Provide full spectrum clerical and administrative support to the Sales Team; responsible for organizing, scheduling, and preparing meeting minutes and reports, answering incoming calls and general enquiries, and updating clients and system database. Requirements Degree in any discipline At least 2 years of...

Assistant Manager, Call Center (CS + Securities Dealing) Handle customer transaction instructions, enquiries, and service requests via various channels Deliver high-quality service through both inbound and outbound calls Provide after-sales support to a wide range of customer segments Manage and resolve customer feedback and complaints in a professional...

Insurance – Customer Service Officer (face‑to‑face CS Centre, non‑sales) Serve customers and agents by handling their enquiries, requests, complaints, and MCV verifications. Provide efficient services, policy information, and professional advice to customers. Manage and resolve customer problems and customer complaints. Handle special requests...

Officer (System & Process Improvement) (Ref: GCD-CS-OSPI-JD) Reporting to the Chief Manager (Process & Inventory Control), the appointee will mainly perform the following duties. To perform operational process reviews, conduct audit checks, propose and maintain good warehouse management practices as well as knowledge management infrastructures. Assist in...

Operations & CS Executive (Air‑freight) | Up to 25K Compensation & Benefits Competitive Compensation & Stability: Receive a guaranteed 13th‑month salary plus an Annual Bonus Specialized Industry Exposure: Work with high‑value, light‑weight freight, specifically in the semiconductor sector, gaining niche expertise in a critical global supply chain....

HKT Teleservices, a subsidiary of PCCW Limited and an operating entity since 1998, is a renowned leader in the business process outsourcing (BPO) industry. Our expertise encompasses a comprehensive range of voice and non-voice customer experience solutions, earning us prestigious accolades. With a global presence, we operate 24-hour, multi-channel customer...

Our client, one of the world’s leading supply chain company, is looking for a Trainer to support its expansion in Hong Kong. Job Description Take lead to plan, design, deploy and manage various training and development programs in Customer Service Act as key trainer in Customer Service, support team managers and supervisors to conduct post-training...

Admin. Officer / Operations & Customer Service Officer RESPONSIBILITIES Assist Centre Manager to manage a team of CS & admin staff in operations and customer service. Review and set up processes to ensure high quality and consistent customer service. Manage customer relations and communication including marketing related efforts.. Daily responsibilities...

Overview Eddid Securities & Futures Limited (Eddid Securities & Futures) is a core member of the Eddid Holdings Group, incorporated in Hong Kong in 2015. The firm is a leading licensed brokerage firm that provides investors with an intelligent, one‑stop global trading service platform. Business covers Hong Kong stocks, US stocks, Hong Kong futures, global...