Retail Director, HK

1 day ago


Hong Kong Island, Hong Kong SAR China Affinity Executive Search Limited Full time

Retail Director, HK & Macau (Luxury Personal Care/FMCG) Our client is a luxury FMCG business, and they are looking for a Retail Director to join their team. This role will lead the overall retail operation in Hong Kong & Macau and reports directly to the General Manager, and also leading a team. Responsibilities: Business Development & Strategy · Develop and execute strategic plans for both brands to drive growth and market presence. · Identify and evaluate new retail opportunities and support store expansion. · Manage key relationships with landlords, partners, and vendors to secure optimal locations. · Lead retail contract negotiations and support financial planning with GM and Finance. · Monitor market trends and competitors to guide strategic decisions. · Align retail strategies across both brands and leverage operational synergies. · Build and execute sales plans to achieve targets for each brand. · Analyze key retail KPIs and adjust tactics to improve performance. · Support budgeting, forecasting, and manpower planning. · Develop performance metrics and incentive programs. · Partner with Marketing and CRM to deliver campaigns and cross-brand opportunities. · Benchmark competitors and monitor trading conditions to identify growth opportunities. · Act as main liaison between HQ and field teams for VM, training, and campaign execution. · Structure and lead field teams by brand to ensure strong service and brand representation. · Coach, mentor, and develop high‑performing retail teams. · Drive operational excellence across both brands while respecting their identities. · Assess store and retail staff performance and implement improvement plans. · Partner with Education teams on brand‑specific and shared training initiatives. Requirements: · 15 plus years of experience in retail operations with strong leadership experience · Experience in luxury retail, especially in FMCG or personal care items will be advantageous · Proven track record in driving sales performance across department stores and specialty retailers. · Strong knowledge of key retailers’ operational practices. · Strong business acumen, financial agility, and strategic vision. · Project management expertise, from ideation to execution, with a solution‑driven approach. · Strong leadership and talent development skills—ability to inspire high‑performing teams. · Excellent communication and collaboration skills, especially in multicultural environments. Your application will include the following questions: Which of the following statements best describes your right to work in Hong Kong? What's your expected monthly basic salary? How many years' experience do you have as a Store Director? How many years' experience do you have in the retail industry? Do you have FMCG retail experience? To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage. #J-18808-Ljbffr



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