Assistant Claims Manager, Employees Compensation

2 days ago


Hong Kong Island, Hong Kong SAR China Generali Life (Hong Kong) Limited Full time

Assistant Claims Manager, Employees Compensation / Liability Generali is one of the largest integrated insurance and asset management groups worldwide. With 190 years of experience, the group operates in more than 50 countries, employs around 87,000 people and serves 71 million customers, generating €95.2 billion in premium income in 2024. Generali is committed to diversity, inclusion, entrepreneurship and growth, and aims to be a lifetime partner to its customers by offering innovative and personalized solutions through its extensive distribution network. Key Responsibilities Handle Employees Compensation / Liability claims in adherence to the Company’s policies and objectives Monitor claim costs and expenses and analyse claims for quality Provide claims reports and statistics to internal units, brokers and clients Liaise with healthcare providers, loss adjustors and customers to conduct assessment and investigation Manage complaint resolutions and dispute handling Train and coach junior team members as appropriate Handle ad‑hoc projects as assigned Key Requirements Degree holder with professional qualifications in insurance or related disciplines Minimum 5 years of experience in Employees’ Compensation, Liability and/or Property claims Customer‑oriented with excellent communication and interpersonal skills Well‑developed decision‑making and problem‑solving capabilities Good team player, able to work independently and under pressure Self‑motivated, analytical and detail‑oriented in problem solving Strong sense of responsibility with a high level of integrity and trust Good command of both written and spoken English and Chinese Knowledge of AS400 is an added advantage Sound PC skills in MS Word, Excel and Chinese word processing We offer a 5‑day work week, good career prospects and an attractive remuneration package to the right candidates. Interested parties please send a full resume with current and expected salary. Personal data collected will be strictly used for recruitment purposes only. All unsuccessful applications will be destroyed after two years. #J-18808-Ljbffr



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