Manager/Assistant Manager- Claims Department
2 weeks ago
China Life Insurance (Overseas) Company Limited (“China Life (Overseas)”), a wholly‑owned subsidiary of China Life Insurance (Group) Company. Responsibilities Assess and approve new claim/complaint case/complicated case within authority and manage customer expectation by offering flexible solution. Prepare regular management and business reports of Claims Department. Assist team leader to supervise and lead the team to achieve the KPI and help drive initiatives to uplift operations efficiency and customer experience. Provide regular training and support to enhance professional knowledge and standard of subordinates and agencies. Responsible for the business data analysis, requirement gathering, scoping, documentation and functional specification review to ensure business objectives are aligned. Coordinate and assist in UAT activities such as preparation of test plan, test cases, pre‑UAT quality check, monitoring of bug fixing, retest progress, UAT reports and post implementation monitoring. Work effectively and efficiently with cross‑functional departments and external parties to ensure projects are delivered on time, within budget and aligned with company strategy. Participate in Product Development and liaison with reinsurers. Requirements Bachelor degree holders in Insurance, medical, management or related disciplines. Holder of FLMI or ICA qualification is preferred. Minimum 8 years of claims experience in Life Insurance Industry with at least 2 years in management level. Proficient in written and spoken English and Chinese. Fluency in Putonghua is definitely an advantage. Highly organized self‑starter, capable to lead multiple projects to meet tight deadlines and work in a fast paced environment. Excellent analytical, problem solving and decision making skills. Candidates with less experience will be considered for Assistant Manager. #J-18808-Ljbffr
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Manager / Senior Manager / AVP – Chargeback
2 days ago
Hong Kong Island, Hong Kong SAR China Manager Senior Manager AVP – Chargeback Full timeResponsibilities Manage the team to process dispute transactions within the time frame required by VISA, MasterCard and UPI chargeback compliance guidelines Ensure daily operations of Chargeback Team are in compliance with all internal policy and guidelines Liaise with local and overseas credit card member banks for charge back and pre-arbitration operations...
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Chargeback Operations Leader
2 days ago
Hong Kong Island, Hong Kong SAR China Manager Senior Manager AVP – Chargeback Full timeA leading financial institution in Hong Kong seeks a Manager / Senior Manager / AVP for Chargeback operations. The successful candidate will lead a team to ensure compliance with VISA and MasterCard guidelines, manage dispute transactions, and liaise with local and overseas banks. Minimum 7 years of experience in Chargeback and Credit Card Operations, and...
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Manager, Claims
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Hong Kong Island, Hong Kong SAR China Tahoe Life Insurance Company Limited Full timeLead the Claims team to handle all types of claims from clients (e.g. death, CI, hospitalization, accident claims, etc.) and achieve our commitment of claims turnaround time. Monitor and evaluate the performance of claim assessors and provide technical training and coaching to them. Review guidelines, manuals, service standards and workflows in relation to...
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Senior Officer, Claims Department
2 days ago
hong kong, Hong Kong SAR China CMB Wing Lung Insurance Company Limited Full timeHandle travel and / or employees’ compensation claims, contact clients for further information or development of claims and process claims until settlement. Register new claims and set up claim reserve. Examine documents received from clients, claimants and service providers. Assess claims and prepare relevant documents for settlement approval. Regular...
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Claims Department Manager: Operations
2 weeks ago
Hong Kong Island, Hong Kong SAR China China Life Insurance (Overseas) Company Limited Full timeA leading insurance firm in Hong Kong seeks a seasoned Claims Manager to oversee claim approvals and enhance operational efficiency. The candidate should have a Bachelor's degree and a minimum of 8 years' experience in the Life Insurance sector, with at least 2 years in management. Proficiency in both English and Chinese is required, and experience managing...
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Manager, Operational and Technology Risk
2 weeks ago
Hong Kong Island, Hong Kong SAR China Manager, Operational and Technology Risk Full timeManager, Operational and Technology Risk Why Mox Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox. Who are we looking for? The Mox Operational,...
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Officer / Senior Officer -Claims Department
1 week ago
Hong Kong Island, Hong Kong SAR China Manpower Services (Hong Kong) Limited Full timeOfficer / Senior Officer - Claims Department Handling, investigation, assessment and settlement of Property & Liability claims Provide quality claim service to customers Ensure all claims are processed effectively according to the company policies Liaise with customers, vendors and third party claimant Organize customer meeting presentation and preparation...
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Officer / Senior Officer - Claims Department
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Hong Kong Island, Hong Kong SAR China The Tokio Marine and Fire Insurance Co (HK) Ltd Full timeOfficer / Senior Officer - Claims Department Handling, investigation, assessment and settlement of Property & Liability claims Provide quality claim service to customers Ensure all claims are processed effectively according to the company policies Liaise with customers, vendors and third party claimant Organize customer meeting presentation and preparation...
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Assistant Claims Manager, Medical Insurance
2 days ago
hong kong, Hong Kong SAR China Captar Partners Limited Full timeAssistant Claims Manager, Medical Insurance (NEW) Our client is one of the international insurance business groups in Hong Kong. They are hiring an Assistant Claims Manager, Medical Insurance (NEW) to support and oversee day-to-day medical and health claims operations. Interested applicants with relevant health/medical claims experience are welcome to apply....
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Contract Claims Assistant
1 week ago
Hong Kong Island, Hong Kong SAR China HDI Global SE Full timeHead of HR | People & Culture | HRBP | Talent Acquisition | Talent Management | Employee Experience & Engagement | Company Description HDI Global SE, a leader in corporate and specialty insurance, has over a century of experience providing tailored solutions to clients worldwide. As part of the Talanx Group, the company delivers comprehensive risk management...