Mobile Insurance Specialist

6 days ago


Hong Kong Island, Hong Kong SAR China HSBC Full time

Mobile Insurance Specialist - Hong Kong Business We are looking for a high calibre professional to join our Wealth and Personal Banking (WPB) team as a Mobile Insurance Specialist. Key Responsibilities Identify and capture insurance business opportunities with prompt follow‑up on analytically driven leads, focusing on the targeted customer group in Hong Kong. Develop and retain quality relationships with the targeted customer group; manage individual insurance portfolios and conduct regular contact with Premier mainland customers to ensure the highest rate of customer satisfaction and persistency. Engage end‑to‑end insurance service, including customer needs identification, solution recommendations, application fulfilment, and follow‑up. Provide specialist advice on appropriate insurance solutions to meet the insurance and protection needs of Premier customers. Establish effective working relationships with other teams within the branch and relevant external partners to deliver a consistent approach and outstanding service standards. Build and maintain a positive team culture by ensuring quality business referrals, sharing referral skills among team members, and contributing to product knowledge and skill sharing. Maintain a high level of compliance guidelines and procedures, ensuring that both self and team activities comply with relevant legal and regulatory requirements and meet HSBC standards and procedures. Qualifications Tertiary or university level education, preferably in finance, business or a related discipline. Rich experience in understanding clients' needs and providing life‑insurance solutions, with exposure to mainland clients, preferably in bancassurance. Extensive wealth‑management and insurance product knowledge and sales capabilities. Insurance‑related licence(s) required, including Hong Kong Securities and Investment Institute Paper 1,7,8 and Insurance Intermediaries Qualifying Examination Papers 1,2,3,5, and compliance with related Continuing Professional Development (CPD) requirements. Good level of English in reading and writing; fluent Mandarin required. Excellent communication, interpersonal and motivational skills. Remark: Multiple work locations available across branches in Hong Kong, Kowloon and New Territories. The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to HSBC is committed to building a culture where all employees are valued, respected and their opinions count. We provide a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by The Hongkong and Shanghai Banking Corporation Limited #J-18808-Ljbffr



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