Assistant Collections Manager

6 days ago


hong kong, Hong Kong SAR China Hang Seng Bank Full time

A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high‑calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. WPB Credit and Financial Crime Risk Control – Credit Control Services We are currently seeking a high caliber professional to join our department as Assistant Collections Manager. Principal responsibilities Assist manager to lead a team of staff to manage delinquent accounts of the retail unsecured loan portfolios; to perform account maintenance and provide administration support Take legal proceedings against debtors by instructing external legal firms; representing the Bank to attend court hearing and liaison with Official Receiver’s Office / Outside Trustee on bankruptcy related matters Follow up and manage deceased, bankruptcy accounts and other accounts with court orders Conduct risk account review and propose mitigation actions through regular or ad hoc review Assist in the process of Supplier Risk Management and prepare statistical reports for management review Handle customer complaints and perform necessary investigation Requirements University degree in a related discipline OR other relevant qualifications Minimum 2 years' experience in debt recovery / unsecured lending and mortgage business, with exposure to credit control / administration Strong self‑motivation, good interpersonal, communication, credit analytic and supervisory skills Good knowledge of PC application software such as MS Word, Excel and Access Proficiency in both English and Chinese, fluency in Putonghua an advantage Great sense of ownership and servicing mind‑set to ensure efficient and effective customer service processes _______________________________________________________________________________________________________________________________________ ## More Job Information Job Function 銀行 · 金融服務 - 一般 · 其他 Location 旺角 Employment Term 全職 Employment Term 長期 Education 學士 #J-18808-Ljbffr


  • Collection Manager

    1 week ago


    Hong Kong Island, Hong Kong SAR China Aquis Search Limited Full time

    A well-established financial institution is looking for a motivated professional to join its mortgage operations and collections team. Key Responsibilities Handle day-to-day mortgage operations, from application to drawdown and post-loan servicing. Support and lead collection activities to reduce delinquency and improve recovery results. Work closely with...


  • Hong Kong Island, Hong Kong SAR China Standard Chartered Full time

    A leading international bank seeks an Assistant Manager for Collection Governance & Strategy in Hong Kong. The role focuses on establishing effective collection strategies, driving operational efficiencies, and managing regulatory reporting. With a focus on data science, project management, and risk management, the successful candidate will enhance...


  • Hong Kong Island, Hong Kong SAR China The University of Hong Kong Full time

    Senior Collections Manager (at the rank of Administrative Assistant II) Location: University Museum and Art Gallery (UMAG) Reference ID: Commencing as soon as possible, the position is on a two-year fixed-term basis with possible renewal based on performance. Role Reporting to the Director, the appointee will be responsible for: Managing, maintaining, and...


  • Hong Kong Island, Hong Kong SAR China Standard Chartered Full time

    Assistant Manager, Collection Governance & Strategy (Hong Kong, China) Job Summary: This role could be based in Hong Kong and China. When you begin the application process, select the appropriate country from the dropdown menu. The collection strategy and governance team is a centre of excellence and is integral to the collection team in implementing...


  • hong kong, Hong Kong SAR China Epro Telecom Services Limited Full time

    Collection Operation Assistant (1-Year Government Contract) Company: Epro Telecom Services Limited. Base Pay Range HK$110.00/yr - HK$120.00/yr About The Job Contract Period: 1 year contract (renewable) Salary per hour: HK$110 - HK$120 Working time: hrs (5-day work). Working overtime or on Saturday, Sunday and Public Holidays may be required. Working...

  • Account Coordinator

    1 week ago


    Hong Kong Island, Hong Kong SAR China Hong Kong Insolvency Service Limited Full time

    Account Coordinator / Collections Assistant / Clerk Holders of certificate of HKALE / HKDSE equivalent or above 2 years’ experience in Collections Service is preferred Good command of written English and Chinese Good command of spoken English and Chinese Mature, good interpersonal skills, well‑organized, self‑initiative and able to work under pressure...


  • Hong Kong Island, Hong Kong SAR China VCREDIT Finance Limited Full time

    Monitor overdue accounts and follow up deferred payments. Answer customer enquiries and issue overdue reminders. Perform ad-hoc duties as assigned. Requirements: Fresh graduates with good learning attitude, preferably 1 year’s working experience in collection services. Self‑motivated, independent, hard‑working with good interpersonal skills. High...


  • hong kong, Hong Kong SAR China Hang Seng Bank Full time

    A renowned financial institution in Hong Kong is seeking a Manager for Collections (Restructure) to oversee outsourced operations and manage debt restructuring cases. The ideal candidate will lead projects ensuring efficient credit collection services, requiring a strong background in credit risk management, and excellent interpersonal skills. Bilingual...


  • hong kong, Hong Kong SAR China West Kowloon Cultural District Authority Full time

    Join to apply for the Collection Archivist (M+ Museum) role at West Kowloon Cultural District Authority Continue with Google Continue with Google 4 days ago Be among the first 25 applicants Join to apply for the Collection Archivist (M+ Museum) role at West Kowloon Cultural District Authority Get AI-powered advice on this job and more exclusive features....


  • Hong Kong Island, Hong Kong SAR China Manager, Operational and Technology Risk Full time

    Manager, Operational and Technology Risk Why Mox Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox. Who are we looking for? The Mox Operational,...