Assistant Manager, Collection Governance&Strategy(Hong Kong, China)

Assistant Manager, Collection Governance & Strategy (Hong Kong, China) Job Summary: This role could be based in Hong Kong and China. When you begin the application process, select the appropriate country from the dropdown menu. The collection strategy and governance team is a centre of excellence and is integral to the collection team in implementing sustainable collections and recovery operations. The goal is to deliver on operational and loss performance, rationalise portfolios, and maintain robust controls. Be part of a team that continuously enhances collections and recovery capabilities, drives optimisation and efficiency, balances technical expertise with business insight, and identifies opportunities and solutions. Responsibilities Establish a well‑suited and effective collection strategy aligned with the portfolio’s size and risk profile. Design and implement innovative initiatives to meet collection and recovery targets, including Li budgeting and forecasting. Maintain credit losses within acceptable limits while maximizing economic profits through sustainable growth. Drive cost reduction in credit operations by enhancing the efficiency and effectiveness of credit processes and strategies. Oversee daily and weekly collection reports, ensuring timely delivery with exceptional accuracy. Lead continuous process enhancements, advance collection techniques, upgrade tools and optimise collection systems. Act as the collection representative in both country and group‑level system and change projects, ensuring smooth transitions for collection workflows. Manage the validation of collection‑related regulatory reports, including debt‑collection agency reports, manual bureau submissions and debt restructuring documentation. Role Specific Technical Competencies Data Science & Analytics Project Management Risk Management About Standard Chartered We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. Values Do the right thing – assertive, challenge one another, and live with integrity, putting the client at the heart of what we do. Never settle – continuously striving to improve and innovate, keeping things simple and learning from doing well and not so well. Are better together – we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term. What We Offer Core bank funding for retirement savings, medical and life insurance , with flexible and voluntary benefits available in some locations. Time‑off – annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days). Minimum global standards for annual and public holiday combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support – Unmind digital wellbeing platform, resilience courses, Employee Assistance Programme, sick leave, mental health first‑aiders and self‑help toolkits. Continuous learning culture – opportunities to reskill and upskill with access to physical, virtual and digital learning. Inclusive and values‑driven organisation – celebrate diversity and ensure everyone feels respected and can realise their full potential. Seniority Level: Mid‑Senior level | Employment Type: Full‑time | Job Function: Accounting/Auditing and Finance | Industries: Banking Profile: Standard Chartered Bank #J-18808-Ljbffr