Oracle Fusion Support Lead

3 days ago


Hong Kong Island, Hong Kong SAR China Trades Workforce Solutions Full time

Overview Our client is a leading FMCG group in Hong Kong, leveraging Oracle Fusion Cloud ERP to drive operational excellence across their business. To strengthen their technology backbone, they are seeking a hands‑on Oracle Support Lead to join their team. Key Responsibilities Provide day‑to‑day support for Oracle Fusion ERP operations, including system and database administration. Troubleshoot and resolve functional and technical issues across Finance, Supply Chain, and Retail modules. Collaborate with business users to ensure smooth ERP operations and system performance. Monitor integrations, workflows, and system health to proactively identify and resolve issues. Act as the primary support lead for Oracle Fusion, ensuring timely resolution of incidents and requests. Liaise with Oracle and external vendors when required for escalations or system enhancements. Requirements Bachelor's degree or above in Information Technology, Computer Science or related discipline. At least 4 years of hands‑on experience in Oracle Fusion Cloud ERP support (functional and technical). Solid knowledge of ERP operations, system administration, and database management. Excellent problem‑solving skills and ability to work independently as a mature individual contributor. Cantonese speaking is mandatory; English proficiency is also required for vendor communication. Prior experience in retail industry support is an advantage, but not essential. Candidates should demonstrate ownership, accountability, and resilience in managing ERP support. #J-18808-Ljbffr



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